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- 【Hotel / Guest rooms】
Is it possible to stay even underage
Parental consent form is required for minors to stay.
*Children under the age of 15 must be accompanied by a guardian. - 【Hotel / Guest rooms】
Please tell me about the cancellation fee.
Cancellation fees apply from 3 days before your stay.
3/2 days ago 30%
The day before the stay 50%
100% on the day of stay
No contact 100%
…Continue reading - 【Hotel / Guest rooms】
Please tell me the size of the room
The size of the guest rooms are as follows.
・Japanese Standard Room:10 Square Meter Room
・Double Room:12 square meters
・Twin Room:15 square…Continue reading - 【Hotel / Guest rooms】
Is it possible to invite family and friends to my room?
At this hotel, please refrain from letting anyone other than the guest into the room.
Regarding meetings with third parties other than hotel…Continue reading - 【Hotel / Guest rooms】
Please tell me the check-in and check-out times
Check-in is from 3pm and check-out is until 11am.
We are happy to store your luggage 24 hours a day, so please feel free to contact us. - 【Hotel / Guest rooms】
What time can I check in?
The front desk of this facility is open 24 hours a day, so check-in procedures can be completed after 3 p.m.
From AM 1:00 to 6:00, the front…Continue reading - 【Hotel / Guest rooms】
Is it possible to store luggage before check-in?
Luggage can be stored even before check-in.
Please do not hesitate to ask at the front desk. - 【Hotel / Guest rooms】
Is it possible to store luggage after check-out?
You can keep your luggage at the front desk even after you check out.
Please ask at the front desk, as long as you pick it up on the day of …Continue reading - 【Hotel / Guest rooms】
Is it possible to extend the check-out time?
Please note that the hotel accepts extended check-out until 2 PM.
The fee is ¥1,000 per hour, and extensions beyond 2:00 p.m. cannot be acce…Continue reading - 【Hotel / Guest rooms】
Is there a curfew?
This facility does not have a curfew, but a room key is required when entering or exiting after 1 AM.
If you are not checked in, please use …Continue reading - 【Hotel / Guest rooms】
Do you have non-smoking rooms?
The hotel is a non-smoking room. - 【Hotel / Guest rooms】
Do you have a smoking room?
We do not have smoking room.
However, we have prepared a smoking area on the right side after leaving the entrance on the first floor.
If yo…Continue reading - 【Hotel / Guest rooms】
Can I connect to the Internet?
An internet connection service using high-speed wireless LAN is available in all guest rooms free of charge.Please bring your own PC as it i…Continue reading - 【Hotel / Guest rooms】
Can I use an outside line from my guest room?
Unfortunately, the telephones in the guest rooms of this facility can only be reached by extension.
Please understand that we cannot contact…Continue reading - 【Hotel / Guest rooms】
Is there a hair dryer?
Yes. Hair dryers are installed in all guest rooms.
(The model shown may change.)
Nano ion hair dryers are available as rental equipment at …Continue reading - 【Hotel / Guest rooms】
Can I watch paid broadcasts?
Yes.Please use it.
Please purchase from the ticket vending machine located in front of the elevator on the 2nd or 5th floor and watch on th…Continue reading - 【Hotel / Guest rooms】
Do you have a room with separate bath and toilet?
We do not have rooms with separate bathrooms and toilets.All rooms have a toilet and bath, but they are bathtub type. - 【Hotel / Guest rooms】
Do you have a refrigerator?
All rooms have empty refrigerators, so you can bring in alcohol, juice, etc.Please understand that we do not allow guests to bring their own…Continue reading - 【Hotel / Guest rooms】
Is there a kettle in the room?
Yes.All rooms have a kettle pot. - 【Hotel / Guest rooms】
Do you have cribs available or rentals?
I am sorry.
Please note that our hotel does not provide baby cots. - 【Hotel / Guest rooms】
Can I leave my luggage in the room during consecutive stays?
Yes, we will clean the luggage as it is.
Be sure to bring your valuables with you.
If you would like to check in, please check at the front …Continue reading - 【Hotel / Guest rooms】
Can I use the room during the daytime during consecutive stays?
If cleaning is not required, you can use the room during the normal cleaning time.
In that case, please present the magnet in the guest room…Continue reading - 【Hotel / Guest rooms】
Is it possible to wait for cancellation if the desired lodging date is full?
The hotel does not accept waitlists for cancellations.
We apologize for the inconvenience, but we request that you contact the hotel for con…Continue reading - 【Hotel / Guest rooms】
Can I share a room next to my friend or family member?
Hotel room assignments are made the night before.
If you contact us in advance, we will do our best to accommodate you, but please understan…Continue reading - 【Hotel / Guest rooms】
If cleaning is not required, can I receive towels and amenities?
Even if your room does not need cleaning, please contact the front desk so we can prepare new towels and amenities. - 【Hotel / Guest rooms】
Can I issue a receipt for online payment?
Customers who use the Internet payment service are required to download receipts and print out the receipts themselves from the reserved sit…Continue reading - 【Hotel / Guest rooms】
What happens to the receipt when I use Netpoint?
We will issue a receipt for the amount you deducted points from the accommodation charge you used.
Please understand that the point usage de…Continue reading
Reservations/Inquiries
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