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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is it possible to stay even underage

    Parental consent form is required for minors to stay.
    *Children under the age of 15 must be accompanied by a guardian.
  • Do you have staff who can speak foreign languages

    Yes.We have staff who can speak English.
    We are not full-time, so we will do our best to accommodate you, but we may not be able to respond Continue reading
  • Please tell me the facilities of the guest room

    Room facilities are as follows:
    ●Air conditioning(Temperature can be adjusted in each room)●Face towel,Bath towel●Shampoo,Hair conditioner,BContinue reading
  • Please tell me about the cancellation fee.

    Cancellation fees apply from 3 days before your stay.
    3/2 days ago 30%
    The day before the stay 50%
    100% on the day of stay
    No contact 100%

    Continue reading
  • Is there a parking lot

    We do not have a parking lot available on site, but there is an affiliated parking lot.

    ・Kitasenju Station Parking Lot(3rd Basement Floor/MContinue reading
  • Please tell me the size of the room

    The size of the guest rooms are as follows.

    ・Japanese Standard Room:10 Square Meter Room
    ・Double Room:12 square meters
    ・Twin Room:15 squareContinue reading
  • Is it possible to do laundry at this facility?

    Yes.A coin laundry is available on the 1st floor.You can use it for 24 hours.
    ■Washing machine:Free
    ■Dryer machine:Free
    ■Detergent:50 JPY peContinue reading
  • Do you have a membership system?Please tell me the member benefits

    We are looking for hotel membership members and A Card member that can be used at member hotels nationwide.
    There are many member benefits sContinue reading
  • Can I stay with my pet

    I am very sorry.Unfortunately, we do not allow pets.
  • Can I sleep with my child?

    Children under 6 years old (preschoolers) can stay in the same bed free of charge.
    Elementary school children will be charged 1,000 yen per Continue reading
  • Can I contact the front desk

    Please use the extension phone provided in your room.
    To use the service, please pick up the handset and press number 9.
  • Is it possible to invite family and friends to my room?

    At this hotel, please refrain from letting anyone other than the guest into the room.
    Regarding meetings with third parties other than hotelContinue reading
  • Please tell me the check-in and check-out times

    Check-in is from 3pm and check-out is until 11am.

    We are happy to store your luggage 24 hours a day, so please feel free to contact us.
  • What time can I check in?

    The front desk of this facility is open 24 hours a day, so check-in procedures can be completed after 3 p.m.
    From AM 1:00 to 6:00, the frontContinue reading
  • Is it possible to store luggage before check-in?

    Luggage can be stored even before check-in.
    Please do not hesitate to ask at the front desk.
  • Is it possible to store luggage after check-out?

    You can keep your luggage at the front desk even after you check out.
    Please ask at the front desk, as long as you pick it up on the day of Continue reading
  • Is it possible to extend the check-out time?

    Please note that the hotel accepts extended check-out until 2 PM.
    The fee is ¥1,000 per hour, and extensions beyond 2:00 p.m. cannot be acceContinue reading
  • Is there a curfew?

    This facility does not have a curfew, but a room key is required when entering or exiting after 1 AM.
    If you are not checked in, please use Continue reading
  • Do you have non-smoking rooms?

    The hotel is a non-smoking room.
  • Do you have a smoking room?

    We do not have smoking room.
    However, we have prepared a smoking area on the right side after leaving the entrance on the first floor.
    If yoContinue reading
  • Can I connect to the Internet?

    An internet connection service using high-speed wireless LAN is available in all guest rooms free of charge.Please bring your own PC as it iContinue reading
  • Can I use an outside line from my guest room?

    Unfortunately, the telephones in the guest rooms of this facility can only be reached by extension.
    Please understand that we cannot contactContinue reading
  • Do you rent a bicycle?

    Unfortunately, the hotel does not rent bicycles.
    Please understand.
  • Do you have a rental computer available?

    Unfortunately, we do not have a rental computer available at this hotel.
    Please understand.
  • Is there a hair dryer?

    Yes. Hair dryers are installed in all guest rooms.
    (The model shown may change.)

    Nano ion hair dryers are available as rental equipment at Continue reading
  • Can I watch paid broadcasts?

    Yes.Please use it.

    Please purchase from the ticket vending machine located in front of the elevator on the 2nd or 5th floor and watch on thContinue reading
  • Do you have a room with separate bath and toilet?

    We do not have rooms with separate bathrooms and toilets.All rooms have a toilet and bath, but they are bathtub type.
  • Do you have a refrigerator?

    All rooms have empty refrigerators, so you can bring in alcohol, juice, etc.Please understand that we do not allow guests to bring their ownContinue reading
  • Is breakfast included in the accommodation fee?

    Breakfast at our hotel is served buffet style for a fee to all guests.

    Please pay attention to the time as it is from 6:00 AM to 10:00 AM.
    Continue reading
  • Is there a kettle in the room?

    Yes.All rooms have a kettle pot.


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