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Q&A
FAQ
06-6468-2008
[Reception hours by phone] 7:00 to 24:00
Frequently Asked Questions (FAQ)
Can I co-sleep with my child?
Only twin rooms are available.Children up to elementary school age are allowed, and one child per adult is permitted.It's 1000 yen per perso…Continue readingCan you send packages via courier service?
It can be sent via Kuroneko Yamato.Is it possible to leave my luggage here?
Yes.This is possible before check-in and after check-out.Is there a smoking area?
It is located in the 1st floor lobby and on the 3rd floor.Are there any restaurants nearby?
There are many places where you can enjoy alcoholic beverages.There are also takoyaki shops, yakiniku restaurants, okonomiyaki restaurants, …Continue readingPlease tell me about breakfast.
While it's not exactly a full breakfast, we do offer a light snack consisting of bread, juice (or coffee), and yogurt, which you can pick up…Continue readingWhat is the deadline for cancellations?
Reservations for 10 people or less are free until the day before.For same-day cancellations, we will charge 80% of the fee if you contact us…Continue readingWhat amenities are available?
Your room will have bath towels, face towels, bathrobes, slippers, toothbrush, body wash, shampoo with conditioner, shaving foam/hand soap, …Continue readingCan I choose between a non-smoking and a smoking room?
Yes.Please choose your preferred room when making your reservation.If we don't have a room that meets your needs, please contact us by phone…Continue readingIs late check-out possible?
Yes.It's possible until 11:00.The fee is 500 yen per person per hour.Please ask us when you check in.
Reservations and Inquiries
Please contact us if you have any questions.