Q&A

FAQ

Frequently Asked Questions (FAQ)

【Hotel / Guest rooms】
Can I co-sleep with my child?
Only twin rooms are available.Children up to elementary school age are allowed, and one child per adult is permitted.It's 1000 yen per perso…Continue reading
【Hotel / Guest rooms】
What is the deadline for cancellations?
Reservations for 10 people or less are free until the day before.For same-day cancellations, we will charge 80% of the fee if you contact us…Continue reading
【Hotel / Guest rooms】
What amenities are available?
Your room will have bath towels, face towels, bathrobes, slippers, toothbrush, body wash, shampoo with conditioner, shaving foam/hand soap, …Continue reading
【Hotel / Guest rooms】
Can I choose between a non-smoking and a smoking room?
Yes.Please choose your preferred room when making your reservation.If we don't have a room that meets your needs, please contact us by phone…Continue reading
【Hotel / Guest rooms】
Is late check-out possible?
Yes.It's possible until 11:00.The fee is 500 yen per person per hour.Please ask us when you check in.
【Hotel / Guest rooms】
Is early check-in possible?
I am sorry.Early check-in is not available.

Please contact us if you have any questions.

06-6468-2008

[Reception hours by phone] 7:00 to 24:00