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  2. Q&A

Q&A

  • About cancellation fee

    The cancellation policy shown on the reservation confirmation applies to this facility for any reason (cancellation of flights or other tranContinue reading
  • Regarding the reservation start date

    Reservations can be made from Official website or various reservation sites from the 1st of two months in advance for the first half of the Continue reading
  • What are the check-in and check-out times?

    Check-in is from 3:00pm to 6:30pm
    Check-out is until 10am
    Please let us know if your check-in time will be later than the time you specifiedContinue reading
  • Are restaurants and rooms non-smoking?

    Smoking is prohibited anywhere in the facility.
  • Is there parking?

    There is a free car park available. (7 units)
  • How do you deal with food allergies?

    Please understand that we are unable to completely eliminate allergenic foods from our meals.
    When preparing food in our kitchen, we will doContinue reading
  • It's my birthday (anniversary). Are there any special events to celebrate?

    For birthdays (anniversaries), we will add a candle to your dinner dessert, so please let us know in advance if you would like this.
    HoweverContinue reading
  • Do you have pajamas?

    Please understand that pajamas are not provided.
  • Can I bring my own drinks such as wine into the restaurant?

    Please refrain from bringing drinks into our restaurant.
  • Are there coin laundry facilities?

    There are no coin laundry facilities in this facility.
  • Are pets allowed?

    I'm very sorry, but I will have to decline.Assistance dogs such as guide dogs are excluded.

Reservations and Inquiries

Please contact us if you have any questions.