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FAQ
INFORMATION
092-235-1827
9:00 to 17:00 *Regular holiday:1st and 3rd Wednesday(If it is a public holiday, the following Wednesday)
FAQ
Check-in and check-out times.
Check-in is from 15:00 and check-out is at 11:00.
*If you plan to arrive after 17:00, please contact us in advance.Please tell me the capacity of each room.
VILLA accommodates 4 people, COTTAGE accommodates 2 people, and LAND CAVE accommodates 6 people.What amenities are available in the rooms?
Bamboo Toothbrush Set,Bamboo Hair Comb,Cotton Body Towel,Pajamas,Bath towel,
Face towel,Wash towel,Bath mat,Shampoo,Treatment,
Body soap,Han…Continue readingPlease tell me the number of beds.
The number of beds is as follows:
VILLA:4 double-size mattresses(Retelly Motion Mattress)
*There are two units in each of the two bedrooms.…Continue readingIs there air conditioning in the room?
The air conditioning equipment is installed as follows:
VILLA:The kitchen/dining room and bedrooms are equipped with air conditioning and he…Continue readingAre there any smoking rooms?
Smoking is prohibited within the facility area, guest rooms, and guest decks (including electronic cigarettes, smokeless tobacco, and heated…Continue readingAre there any rental equipment available?
Items include a humidifier, sewing kit, nail clippers, blood pressure monitor, thermometer, converter plug, charger, extension cord, disposa…Continue readingWhat payment methods can I use?
In addition to cash payments, we accept various credit cards, electronic money, and QR code payments.Can I check in early?
Unfortunately, we do not offer early check-ins.Please understand.Can I check out late?
Unfortunately, we do not offer late check-out.Please understand.Can I stay alone?
Single guests are also welcome.The availability varies depending on the date, so please check the accommodation reservation page.
*By search…Continue readingCan a group of only minors (under 18 years old) stay?
If a parent or guardian is not staying with you and you are under the age of 18, you will need a parental consent form.If you wish to stay w…Continue readingAre there lights-out or quiet times?
Please be quiet after 10:30pm as it is quiet time.Some guests on the site are resting in their guest rooms.After 10:30 p.m., please refrain …Continue readingI have reserved two buildings. Can I put them next to each other?
We will do our best to accommodate your request, so please ask when making your reservation.However, please understand that we may not be ab…Continue readingI would like to store my luggage before check-in.
Please contact the front desk if you would like to store your luggage before check-in or after check-out.Please feel free to ask our front d…Continue readingIf I send my luggage by courier, can you store it for me?
Please fill in the following information and send it to us.
・Guest name (Please include full name in furigana)Please be sure to enter the n…Continue readingIs it barrier-free?
There is a slope from the parking lot to the reception building.
VILLA, COTTAGE, and LAND CAVE each have wheelchair accessible rooms.Althoug…Continue readingCan I order a cake for anniversaries, etc.?
We can provide it.If you wish to make this request, please leave a comment in the comments section when booking, or contact us directly at l…Continue readingHow much does it cost to cancel a reservation?
Cancellation fees are as follows.
(1) No-show or cancellation on the day of arrival: 100%
(2) Cancellation on the day before: 80%
(3) Cance…Continue readingWhat time is dinner and where is the venue?
【VILLA・LAND CAVE】
・Dinner is served in your room.When the time comes, our staff will come to your room to prepare your meal.
【COTTAGE】
・Din…Continue readingCan you accommodate food allergies?
If you have an allergic reaction to an ingredient, we will substitute it with another ingredient.
Please leave a comment in the comments sec…Continue readingIf I stay for consecutive nights, will the meal contents change?
Unfortunately, we do not offer changes to meal plans for consecutive stays.Can you do without food?
Unfortunately, we cannot accept guests without meals.
However, if you have made a reservation for two or more consecutive nights and would l…Continue readingCan I order additional meals?
Light meals are available in the Bonfire Lounge and via room service.Please feel free to use it.Can I use the internet in the rooms?
Free wireless LAN (Wi-Fi) is available in the facility area and in the guest rooms.Are there any shops where I can buy souvenirs?
The reception building stocks a variety of products, including YAKEI SUITE original goods and amenities.There are also various shops within …Continue readingAre there any restaurants nearby where I can eat?
Within ABURAYAMA FUKUOKA, there are restaurants such as "sola aburayama," "ABURAYAMA CHEESE STAND," and "Starbucks Coffee."We also provide a…Continue readingAre there vending machines?
Unfortunately, there are no vending machines on the premises.
There is a vending machine located about a 5-minute walk inside ABURAYAMA FUKU…Continue readingIs there a convenience store nearby?
There is a convenience store (Family Mart) and a supermarket (Marukyo) about a 10-minute drive away.Is room service available?
Room service is available, where you can order a variety of drinks and snacks.
Reservations and Inquiries
Please contact us if you have any questions.