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  2. Frequently Asked Questions

Frequently Asked Questions

Regarding parking!

Since this facility is in the center of Kusatsu Onsen, the parking lot is a contracted parking lot.If you arrive early on the day of your reservation, you will not be able to park your car until after 1:00 PM.Check-in is at 15 o'clock and check-out is until 10 o'clock the next day.
  • For those with allergies or picky eaters!

    We are unable to provide services to individuals with allergies.The same applies to likes and dislikes.
  • Is there a parking lot?

    There is parking available for about 12 cars on the premises, but it faces the hot spring town, so no other parking is available.

    In additiContinue reading
  • Do you have a refrigerator?

    There is a refrigerator provided in the guest room.

    This is a small refrigerator with a capacity of 40 liters.
  • Is there a safe in the room?

    There is a safety deposit box in the room,

    Because we accept deposit of valuables at front desk,

    Please ask when you wish.

    You can accessContinue reading
  • I would like to use a reserved outdoor bath?

    The private open-air bath is free of charge, but usage is limited to 30 minutes.

    The usage method is after check-in, and the time slot is 3Continue reading
  • Regarding meal times and locations!

    Meals are served in the dining hall.

    Dinner and breakfast time will be as follows.

    【, Dinner, 】
    It's 18:00.

    【, Breakfast, 】
    It's 8:00.

    AContinue reading
  • Is there a non-smoking room?

    Generally, there are no ashtrays in the rooms.

    We accept as hope, but we can not make commitment.

    If you can not meet your request, we wilContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0279-88-3766