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Frequently Asked Questions

Frequently Asked Questions

Regarding parking!

Since this facility is in the center of Kusatsu Onsen, the parking lot is a contracted parking lot.If you arrive early on the day of your reservation, you will not be able to park your car until after 1:00 PM.Check-in is at 15 o'clock and check-out is until 10 o'clock the next day.

【Meals / Restaurants / Bars】
For those with allergies or picky eaters!
We are unable to provide services to individuals with allergies.The same applies to likes and dislikes.
【Access / Parking】
Is there a parking lot?
There is parking available for about 12 cars on the premises, but it faces the hot spring town, so no other parking is available.

In additi…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
There is a refrigerator provided in the guest room.

This is a small refrigerator with a capacity of 40 liters.
【Hotel / Guest rooms】
Is there a safe in the room?
There is a safety deposit box in the room,

Because we accept deposit of valuables at front desk,

Please ask when you wish.

You can access…Continue reading
【Bathing / Baths】
I would like to use a reserved outdoor bath?
The private open-air bath is free of charge, but usage is limited to 30 minutes.

The usage method is after check-in, and the time slot is 3…Continue reading
【Meals / Restaurants / Bars】
Regarding meal times and locations!
Meals are served in the dining hall.

Dinner and breakfast time will be as follows.

【, Dinner, 】
It's 18:00.

【, Breakfast, 】
It's 8:00.

A…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
Generally, there are no ashtrays in the rooms.

We accept as hope, but we can not make commitment.

If you can not meet your request, we wil…Continue reading