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rental sports

This facility offers excellent convenience, as you can access the slopes from the rental corner behind the front desk and then go directly to the Central Quad Lift Station!

<Reception hours: From 9:00 to the end of night games> ★Advance reservation required(Early booking benefits available)★ Available to both guests staying at the hotel and visitors alike!

★Early Booking Special Advantages(Reservations must be made at least one week in advance)★ 10% OFF!

★Accommodation benefits ★ 10% OFF!

★Accommodation benefits & early booking benefits ★ 20% OFF!


  • *please note*

    ✅Child rates apply to children under elementary school age who are under 160cm tall and whose boot size is under 25cm.

    Rental is on a daily basis.Please understand that even if you use it for a few hours, it will be counted as one day.

    ✅You cannot switch rental items mid-way, such as from skis to snowboards.
     
    If you make a reservation in advance, you can use the facility from 8:30 on the day of your arrival.Regarding the changing room, we will inform you at check-in.

    ✅If you do not make a reservation, we may not be able to accommodate you.
     
  • <Advance reservation required>Reservations can be made 24 hours a day via LINE!

    Please "add" us as a friend and contact us via "Chat" with the following information ⭐

    < Guests staying at the hotel >
    ① Name of the person making the reservation and check-in date
    ② Estimated arrival time
    ③ Each person using the service
     1. Full name of the person renting
     2. Adult or child,sex
     3. Height,Foot size
     4. Supplies(For boards, you can choose regular or goofy.)
     5. Start date of use - Return date,Number of days of use 

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    < Day trippers >
    ① Name and mobile phone number of the representative(We will make a copy of your ID on the day.)
    ② Estimated arrival time
    ③ Each person using the service
     1. Full name of the person renting
     2. Adult or child,sex
     3. Height,Foot size
     4. Supplies(For boards, you can choose regular or goofy.)
     5. Start date of use - Return date,Number of days of use 
    ④ If you are staying for more than 2 days, please contact your accommodation.
    ⑤ Luggage storage (500 yen per person)

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    *Please make your reservation by 5:00 PM the day before. *
    Please understand that we may have to wait a long time or may not be able to accommodate last minute reservations.
  • If you cannot use LINE, please make a reservation by email.

    If you cannot use LINE,
    Please apply by email (info@hotelalphastar.com) with the above details.

    *If you arrive after 5:00 PM the day before or if you are in a hurry, please contact us by phone (025-787-3926).
  • locker room

    The facility is available from check-in (standard check-in time is 15:00) until check-out (standard check-out time is 10:00).
    *Please note that it cannot be used after check-out.

    The locker room also serves as a drying room.Please dry your clothing in your room and put your boots in the locker to dry.
    *Please refrain from walking around the facility in ski boots or snowboard boots.

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    *For visitors, we can store your luggage for a fee (550 yen per person).
    If you would like this, please ask when making your reservation.