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Q&A

  • Can I get a receipt for online payment?

    If you pay online, you cannot get the receipt from the facility.
    You will have to send it out online.

    For details on online payment, such aContinue reading
  • Can I make a reservation by phone for the plan listed on Jara Net?

    I am very sorry.
    All plan listed on Jalan Net must be reserved via Jalan Net.

    Reservation by phone directly to the hotel is only basic rateContinue reading
  • Stay overnight.Please tell me about cleaning.

    Cleaning is done every 3 nights.We will explain in detail at check-in.
    Example...For 7 nights, 1/1 ・ 2 ・ 3 ・ Cleaning days 4 ・ 5 ・ 6 ・ CleanContinue reading
  • What are the check-in and check-out times?

    The normal check-in and check-out of this facility is
    It is as follows.

    Check In...15:00
    Check Out・ ・10 o'clock

    In addition, if the check-Continue reading
  • Is it possible to store luggage before check-in and after check-out?

    You can leave it.
    Please come to the front desk.

    The check-in method is basically to leave it next to the front desk.
  • I want to go to Haneda Airport next day ...?

    Access to Haneda Airport is mainly

      1) Bus
      2) Train from Keikyu Kamata Station

    There are two ways, but we recommend the bus.

    The shuttContinue reading
  • Is there a curfew?

    There is no curfew
    Please be careful not to inconvenience other customers when entering or leaving at midnight.

    The elevator can be moved fContinue reading
  • When should I pay for the accommodation fee?

    Since this facility has "advance payment system",
    Please ask for the accommodation fee at the time of check-in.

    In addition, the receipt shContinue reading
  • Is it possible to send the luggage in advance and store it?

    We can keep it.

    Sorry for your inconvenience, but
    "Name of the person who made the reservation (representative)" on the form"Check-in date"Continue reading
  • I want to send luggage by courier. Do you handle it?

    We handle it.

    However, when sending from our hotel,
    Please understand that it is "payment only".

    *Cardboard (charged) is also available.
  • How much is the extension fee?

    1 hour
    Single,Deluxe Single...800 JPY
    Semi-double or more...1300 yen

    The maximum extension is 12:00.
  • About Morning Service

    Morning service is available from 7am to 9:30 am.
    Since the number of bread etc. is limited, it will end as soon as it runs out.
    Please undeContinue reading
  • Is there an air conditioner in each room?

    Air conditioning at this facility is centralized air conditioning throughout the building.

    I'm very sorry, but you can switch between heatiContinue reading
  • Can I smoke in the lobby?

    I'm very sorry, but based on the "Health Promotion Act,"
    Smoking is prohibited in the lobby.
    Please understand.
  • Is internet available in the guest rooms?

    You can use it on your own computer.
    (No communication charges)

    If you do not have a LAN cable,
    We also lend it free of charge. (Wired LAN Continue reading
  • I'd like to watch a DVD in my room. Do you rent it out?

    We rent only the DVD deck (main unit).
    *We do not rent DVD software.

    The number of DVD decks is limited, so
    Please understand.
  • Do you have a coin laundry?

    There is only one.

    Because it is installed near the guest room (because the sound of the washing machine echoes)

    Let the usage time be "frContinue reading
  • Do you have a convenience store?

    Close"FamilyMart""SEVEN-ELEVEN""LAWSON 100"
    and so on are available.

    Don Quijote is also located right next to the property.
  • Is there a large public bath?

    There is no one at this facility, but in the sister shop "SPA & HOTEL Wa" just behind
    Available.

    Only for guests staying at our hotel,
    We iContinue reading
  • Is room service available?

    There is room service by "Taiwansaikan" on the 4th floor.
    Available time 16:00 to 22:00

    Mainly Chinese food.
    There is a menu in the stationContinue reading
  • About the entrance

    I'm very sorry,
    The entrance of this facility is a little difficult to understand.

    To the right of the front entrance,
    Since there is an elContinue reading

Reservations / Inquiries

If you have any questions, please contact us.