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Fuji Kawaguchiko Resort Hotel
0800-200-7970 / 平日10:00～18:00
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  2. Hotel Facilities

Hotel Facilities

A sophisticated Japanese modern space

At the entrance, you'll be greeted by a beautiful chandelier featuring a glittering Mt Fuji motif.
A sophisticated modern Japanese space that evokes a sense of travel.

List of facilities within this facility

Free Wi-Fi available throughout the building.

  • Front desk

    【Check In】
    Check-in is available from 15:00 on the day of your stay.
    *Please note that you will not be able to enter or leave the facility before 3:00 p.m.

    【Check Out】
    Check-out time is until 10:00.
    Please note that if you stay past the check-out time, a late check-out fee of 3,000 yen per hour will be automatically charged.
    *Late check-out is available up to 12pm.

    【Luggage storage service】
    We offer a luggage storage service before check-in and after check-out.
    Leave your luggage at the hotel and enjoy a stress-free trip!

    ◆Before check-in◆
    You can store your luggage after 11:00 on the day of check-in.

    ◆After check-out◆
    After check-out, you can store your luggage until 3:00 p.m.

    *Please be sure to keep your valuables in good care at all times.
    　 The hotel cannot be held responsible for any lost valuables.Please understand.

  • entrance

    At the entrance, you will be greeted by a dazzling Mt Fuji made of over 100 crystals, as well as traditional Japanese paintings of Fuji, including Thirty-six Views of Mt. Fuji.

    Relax and unwind after your travels in a chic, modern and sophisticated space.

  • In-hotel shop

    The hotel shop stocks a wide range of local products and souvenirs.
    We also sell suitcases and other travel items that will be a great help during your trip, so please stop by during your stay.

    *Payment is made at the self-checkout.
    *If you have any questions regarding payment or have any trouble with the register, please press the call button near the register to call a member of staff.

    Location

    		1F

    Opening Hours

    		【Opening Hours】
    7:00 to 23:00

    【Available payment types】
    Cash
    Credit card:Visa / Master,JCB,American Express,Diners,Discover
    QR code payment:PayPay,d Payment,Wecatpay,Alipay,UnionPay,JKOPAY
    Electronic money payment:Transportation IC,nanaco,Rakuten Edy,QUICPay,WAON,iD

  • Restaurant

    On clear days, you can enjoy your meal while admiring the magnificent Mt Fuji.

    Location

    		1F

    Opening Hours

    		【Opening Hours】
    breakfast buffet:From 6:30 to 9:30(Last order 9:00)
    dinner buffet:17:30 to 21:00(Last entry 20:00, last order 20:30)

    *If you would like to add a meal on the day of check-in, please contact the restaurant staff directly during restaurant opening hours.
    *Depending on how busy the restaurant is, we may not be able to accommodate your request for additional meals on the day.
    　Please understand.

  • Large Communal Bath

    Our hotel's large public bath offers two types of baths.

    【Carbonated spring】
    This is a mildly acidic carbonated bath that is gentle on the body.The carbonation helps expand blood vessels, increase blood flow, and stimulate metabolism, and can also have a relaxing effect.The highly concentrated carbonated spring water, with a concentration of over 1,000 ppm, offers a relaxing effect that cannot be found in other hot springs.

    【Silky Bath】
    Carbon dioxide gas is mixed into the hot spring water using powerful jets.The bathwater contains an abundant amount of ultra-fine bubbles, giving it a silky milky white appearance.It helps improve blood circulation and the negative ions warm the body from the inside out.We recommend bathing for about 5 to 10 minutes.

    *The hot springs at our hotel are not natural hot springs because carbon dioxide is artificially mixed into the water.
    *There is no sauna in our hotel's large public bath.

    Location

    		1F

    Open Hours

    		15:00 to 23:00 / 6:00 to 9:00

  • amenities box

    Our hotel provides self-service amenities.
    There are boxes containing amenities in the elevator halls on the 2nd, 3rd, and 4th floors, so please feel free to take anything you would like to use from there.

    【amenities】
    Yukata(SS-L),Children's Yukata(S-L),Toothbrush,razor,Hair brush,Cotton swabs

    Location

    		Each guest room floor elevator hall

  • vending machine / ice maker/Water dispenser

    Vending machines offer soft drinks and alcohol.
    You are welcome to use the ice maker and water dispenser (hot/cold) freely.

    Location: 1F

    		It is available for use for 24 hours.

  • smoking corner

    All rooms are non-smoking, so if you wish to smoke, please use the smoking area on each floor.

    Location

    		1F to 4F

  • garden

    It can be viewed from the dining area and some guest rooms.
    You cannot enter the garden.

List of other facilities

Number of rooms

Total number of rooms: 120 rooms:26 Western-style rooms / 89 Japanese-style rooms / Japanese + 4 Western rooms / 1 barrier-free room
Western room translation:26 semi-double rooms(18㎡)

room supplement

■All rooms are non-smoking.
■Accommodation with a guide dog is possible.
■Preschoolers can share their bed free of charge. (No meals or bedding)
■Additional bedding (futon) will be charged 3,000 yen each.
■Children over 6 years old will be charged the adult rate.

Standard room facilities

All rooms with bathroom / Shower in all rooms / Air conditioning and heating in all rooms / tv set / empty refrigerator

Room equipment

tv set / phone / kettle pot / glass / refrigerator / Hanger / shoehorn / safe / Hairdryer / towel stand / Toilet with washing machine / Slippers for use in this facility / Air purifier with humidification function

Internet related

All rooms available
[Connection method]Wireless LAN
[PC rental]No
[Internet connection]Free

Amenities

shampoo / conditioner / Body Soap / Face wash foam for hand washing and shaving/ Face towel / bath towel / bath mat / Deodorizing/disinfecting spray

*Please take razors, toothbrushes, cotton swabs, hairbrushes, and yukata robes yourself from the amenities boxes located in the elevator hall on each guest room floor.

Outline of facility

non-smoking room / ice maker/Water dispenser

Services(including arrangements)

Acupressure massage(For a charge)

Credit cards accepted locally

JCB / Visa / Master/AMEX / Diners

Standard check-in time

From 15:00

Standard checkout time

～10:00

barrier-free compatible

Wheelchair ramp in front of the entrance / Wheelchair rental / Handrails on paths and stairs within the facility / barrier-free rooms / Handrails in the public bath / Wheelchair movement within the facility without an assistant / Use of elevator when changing floors / Emergency use Public announcement equipment in the facility / Priority parking space installation / Wheelchair accessible shared toilet

Note

Please contact the hotel in advance regarding availability of barrier-free rooms.

Cancellation provisions

7 days ago - 2 days ago:30% of room rate
One day before:40% of room rate
On the day of arrival:50% of room rate
Cancellation without any contact:100% of room rate
*If there are cancellation rules set for each accommodation plan, those will take precedence.

Large public bath information list

Open Air Bath

can be(Available for both men and women. Cannot be reserved exclusively.)

Number of bathtubs

【Indoor bath】
Karan x 11,Carbonated spring x 1,Silky Bath x 1

【Open Air Bath】
Open-air bath x 1,Pot bath × 2

Open Hours

15:00 to 23:00 / 6:00 to 9:00

Bath usage conditions

Guests with tattoos and children using diapers are not permitted.
*You may enter the facility if you cover your tattoos with cover stickers available for purchase at the front desk.

bathroom amenities

shampoo / conditioner / Body Soap / brush / Hairdryer / Cosmetics for men(Hair tonic)/ Cosmetics for women(Cleansing, lotion, emulsion, cotton)