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- 【Hotel / Guest rooms】
Can I issue a receipt for online payment?
Customers who used Internet payment are requested to issue a receipt by themselves from the site where they made the reservation.
Please und…Continue reading - 【Hotel / Guest rooms】
Can beds and beds be added?
Only twin rooms are available, but it is possible.
If you contact the hotel in advance, we will be able to accommodate you. - 【Hotel / Guest rooms】
I would like to receive a lump sum receipt with the company name. Is it possible?
Yes, available.
Please ask the front desk staff. - 【Hotel / Guest rooms】
Is it possible to stay for a long time?
If there is room in the room, we can accept from the basic rate of 8600 per night.
For customers who wish to stay for a long time, there is …Continue reading - 【Hotel / Guest rooms】
Do you arrive earlier than the payer of the day and put it in the room?
I am sorry.The hotel requires a prepayment at check-in.As a general rule, it is not possible to pass through the room before payment, so ple…Continue reading - 【Hotel / Guest rooms】
Can I use it on a school trip?
Please refrain from staying with student groups at the hotel.We regret to advise you to consider other nearby hotels. - 【Hotel / Guest rooms】
How many days in advance will you be able to cancel?
In principle, we will contact you if you can contact the hotel by the day before your stay.
However, some reservations cannot be canceled by…Continue reading - 【Hotel / Guest rooms】
Are the charges different for internet reservation and telephone reservation?
The room rate will change depending on the date and the number of available rooms.
Some of our hotel accommodation plan are only available …Continue reading - 【Hotel / Guest rooms】
I reserved a smoking room because there is no non-smoking room. Does it smell?
The room odor is well ventilated during cleaning, but there are times when you may be concerned.
If you wish, deodorant cleaning is also ava…Continue reading - 【Hotel / Guest rooms】
What happens to the receipt when I use Netpoint?
We will issue a receipt for the amount you deducted points from the accommodation charge you used.
Please understand that the point usage de…Continue reading - 【Hotel / Guest rooms】
Can I have a room with my friends and family next door?
The hotel rooms are allocated the night before.
We will do our best to contact you in advance, but please understand that it may not be pos…Continue reading - 【Hotel / Guest rooms】
Is it possible to wait for cancellation if the desired lodging date is full?
The hotel does not accept waitlists for cancellations.
We apologize for the inconvenience, but we request that you contact the hotel for co…Continue reading - 【Hotel / Guest rooms】
Can I use the room during continuous stay or during the daytime?
Normally, you can use the room if cleaning is not required even during the cleaning time.
In that case, please present the magnet in the gu…Continue reading - 【Hotel / Guest rooms】
Can I leave my luggage in my room during continuous stay?
Yes, we will clean the luggage as it is.
Be sure to bring your valuables with you.
If you would like to check in, please check at the front…Continue reading - 【Hotel / Guest rooms】
If I forget something, can it be mailed to me?
Yes, if you have forgotten something, please contact the hotel, and if there is a deposit, it will be cash on delivery, but it will be maile…Continue reading - 【Hotel / Guest rooms】
If I stay the next time, is it possible to store luggage until the day?
If your next stay is confirmed, we will keep it at the front desk.
At that time, valuables, fragile items, food, etc. cannot be stored, so …Continue reading - 【Hotel / Guest rooms】
Is it possible to store luggage before check-in?
Luggage can be stored even before check-in.
Please do not hesitate to contact us as it will be handled by the front desk. - 【Hotel / Guest rooms】
Do checkouts need to drop by Front?
If you need a receipt, please let us know in advance and drop in at the front desk when you check out.At that time, we will give you a recei…Continue reading - 【Hotel / Guest rooms】
How many people can stay in one room?
Up to 2 adults in a room with 1 double bed.The twin room with 2 beds can accommodate up to 3 adults with an extra bed. - 【Hotel / Guest rooms】
Is it possible to have a humidifier installed in the room?
At our hotel, humidifiers are installed in all guest rooms as a regular guest room.
If you want a humidifier with an air purifier, we can re…Continue reading - 【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in at the hotel is after 3 PM.
Check out time is 11am. - 【Hotel / Guest rooms】
Is there a parking lot?
There are 11 parking spaces available for 1,500 yen per night.
Parking reservations can only be made by phone.
Parking reservations cannot b…Continue reading - 【Hotel / Guest rooms】
Is it possible to connect to the internet?
All guest rooms are equipped with LAN cable and wi-fi line, which can be used free of charge.
There is also a rental computer (1,050 yen per…Continue reading - 【Hotel / Guest rooms】
Will I be charged if I cancel?
Cancellation fee will not be charged if it is 4 days in advance.
30% 3 days before, 30% 2 days before, 50% the day before, no contact, or 10…Continue reading - 【Hotel / Guest rooms】
Can I send the luggage first?
Yes, available.
When sending it, please be sure to write down the date of your stay and the name of the guest (so that you can read it) on t…Continue reading - 【Hotel / Guest rooms】
Is it okay if the check-in time is late?
The front desk is open 24 hours a day, so it doesn't matter.
However, if you do not contact us even after the estimated arrival time, it may…Continue reading - 【Hotel / Guest rooms】
Is it possible to extend the room?
It can be used for up to 3 hours and 14:00 for 1,000 yen per hour.
Please ask at the front desk if you wish. - 【Hotel / Guest rooms】
Can I get new towels and amenities without cleaning?
Towels and amenities can be exchanged even if the room does not need cleaning.
Equipment can be set in front of the guest room door or hande…Continue reading - 【Hotel / Guest rooms】
Can I set a wake-up call?
We ask that you set the wake-up call yourself by using the telephone or clock in the guest room.
Please understand that you cannot operate f…Continue reading - 【Hotel / Guest rooms】
How many months can I book?
The hotel accepts reservations up to 6 months in advance.
You can make reservations via the Internet or telephone.
Reservations/Inquiries
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