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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Can I issue a receipt for online payment?
Receipts will not be issued at the front desk if you use card payment via the Internet.
Sorry for your inconvenience, but please understand …Continue reading
【Hotel / Guest rooms】
Do you have a Japanese-style room?
All guest rooms at the hotel are Western-style.
Please understand that there is no Japanese-style room or Japanese futon room.
【Hotel / Guest rooms】
Can I stay with my pet?
Unfortunately, the hotel does not accept pets.
【Hotel / Guest rooms】
I don't know the type of room...
The standard room and premier room have a 140 cm wide double bed.
Although the structure is the same, there are differences in the equipment…Continue reading
【Hotel / Guest rooms】
Is there a massage service?
As of the end of May 2025, our Shiatsu massage services will be discontinued.
From June 2025, we will only be offering aromatherapy massages…Continue reading
【Hotel / Guest rooms】
Is the ladies' room not good for families and couples?
I am sorry.As a general rule, only female customers are allowed to use the ladies' room.
【Hotel / Guest rooms】
Do you have a refrigerator?
There is an empty refrigerator in all rooms.
Please note that there is no refrigeration function.
【Hotel / Guest rooms】
Can I walk outside the room with work clothes and slippers?
There is no problem, you can use all facilities in this facility.
【Hotel / Guest rooms】
Is there a convenience store nearby?
After exiting the entrance on the 1st floor, turn right and walk for about 1 minute to find 7-Eleven.
There are several other options, so pl…Continue reading
【Hotel / Guest rooms】
Is there a laundry service?
If you bring it to the front desk by 9am, it will be ready by 5pm.
Please contact the front desk for rates.
*Closed every Wednesday, but als…Continue reading
【Hotel / Guest rooms】
About rental listing
There are trouser presses, air purifiers, humidified air purifiers, nano ion dryers, irons, DVDs and Blu-ray players.
The number is limited,…Continue reading