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  2. Frequently Asked Questions

Frequently Asked Questions

  • About new coronavirus measures

    This facility has implemented the following measures to prevent the coronavirus.
    ·We regularly disinfect high-touch areas in public spaces.(Continue reading
  • Do you have a room with a bed?

    【Kita-kan/Modern Japanese + Western style room】Top floor guaranteed! <15 square meters + 2 beds>

    The guest room bath draws hot spring waterContinue reading
  • Is there a non-smoking room?

    All rooms and banquet halls are non-smoking.
    There is one smoking area in this facility.
  • What is the difference between the rooms?

    ·Special Room
    Only one room is sold per day.23 square meters + 13 square meters Japanese-style room, the best room in our hotel.You can see Continue reading
  • Room facilities and amenities

    ·Facilities:Refrigerator (empty), tea set, hot water kettle, cold water pot, shower toilet
    ·Amenities:Tanzen (thick padded kimono),Towel,BatContinue reading
  • What time should I arrive?

    【Customers who apply for dinner】
    Please come by 19:30.
    ※Please be sure to contact us if you will be arriving after 18:00.

    【Customers who apContinue reading
  • I want to wear a colorful yukata

    Why don't you spend a little stylish time wearing a beautiful colorful yukata?
    Rental is OK for 1,000 yen (excluding tax) per woman! Please Continue reading
  • Do I need a deposit?

    During busy periods such as Golden Week, Obon, New Year holidays, and consecutive holidays, a reservation deposit of 5,000 yen per person wiContinue reading
  • Is there a cancellation fee?

    If you cancel your reservation due to personal reasons, you will be charged a cancellation fee as stated on Jalan net from 3 days before theContinue reading
  • What are the check-in and check-out times?

    ·Check In:15:00,Check Out:10:00
    (Change based on plan)
    ·If you arrive earlier than check-in time, you can wait in the lobby.
  • About the Internet environment

    ·Wi-Fi available throughout
    (No rental of wireless LAN cards)
  • On-site facilities and facilities

    This facility is a medium-sized facility with a total of 39 rooms.
    Luxurious and stylish appearance like a famous large-scale inn,
    UnfortunaContinue reading
  • About the toy railway room

    <「Toy Train Room」
     ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄
    Great excitement from children to adults!
    Plarail with outstanding impact has tracks all over the room.
    TheContinue reading
  • About N gauge room

    <「N gauge room」
     ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄
    A diorama with the motif of the local Unadzuki-Onsen Station is installed.
    A masterpiece completed with the cooContinue reading
  • Can I play hot spring table tennis?

    There are two table tennis tables in front of the public bath on the first floor.
    Free of charge.
    There is no time limit, but
    Please use theContinue reading
  • About towels, yukata, and amenities

    For guests staying overnight, towels and bath towels will be provided in the closet of your room.
    ※There are no facilities in the public batContinue reading
  • About bath

    ·Men's public bath:indoor bath 1,Open-air bath 1,Femininity public bath:indoor bath 1,Open-air bath 1
    ·Open Hours:12:00 to 9:30 the next morContinue reading
  • Do you have a private bath?

    The baths in this facility include one large bath for men and women,
    There is an indoor bath and an open-air bath.
    There is no private bath Continue reading
  • Can I use the public bath at night?

    The operating hours of the large public bath at this facility are as follows:
    Available from check-in time until 9:00 the next morning.
    You Continue reading
  • Is there a sauna?

    There is no sauna in the public bath.
  • What are the children's meals like?

    ·The photo is an example of a children's meal.We offer children who are treated as 50% of the adult price and children who want only meals.
    Continue reading
  • Where can I eat? the time is?

    The dining location is basically a restaurant venue.
    If you would like to have a private dining room, please make a reservation in advance.(Continue reading
  • Can I select one dish plan at a time?

    At this facility, members of the same group will be served the same meal.
  • Can you accommodate allergies?

    We can accommodate allergies if you apply in advance.
    Please note that we cannot accept applications on the day of your stay.
    ※Depending on Continue reading
  • Is the meal a buffet? Is it Kaiseki cuisine?

    The meals at this facility are Kaiseki cuisine for dinner and Japanese set meals for breakfast.
    There is no buffet.

    The dining location is Continue reading
  • Does the dining venue have chairs and tables? Is it a meal?

    The dining venue is basically a restaurant with chairs and tables.
    (Separated by screen or roll curtain)

    ※Private halls available (extra chContinue reading
  • Can I eat in my room?

    This facility does not provide in-room meals.
    Basically, it is prepared at the restaurant venue.
    (Separated by screen or roll curtain)

    SomeContinue reading
  • Can pets stay?

    Pets and pet animals are strictly prohibited from entering the facility.Please stay with us in my car.

    Guide dogs are accepted.
  • Shuttle service to Kurobe Gorge Unadzuki Station (Torokko Train)

    ·Feed(Hotel Kurobe → Unadzuki Station)
    Departs from the hotel every 30 minutes from 7:30 to 10:00(Reservation required.)
    ·Pick up(Unadzuki SContinue reading
  • Transfer to and from Unadzuki-Onsen Station Toyama Chihou Railway

    ·Feed(Hotel Kurobe → Unadzuki-Onsen Station)
    Departs from the hotel every 30 minutes from 7:30 to 10:00(Reservation required.)
    ·Pick up(UnadContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0765-62-1331