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  2. Frequently Asked Questions

Frequently Asked Questions

  • Kurobe Gorge Unadzuki Station (Torokko Train)

    ★Passengers on the same day Torokko Train ride
    Transfers to Unadzuki Station (Trokko Station) are not available from 10:30 to 13:00.
    Other Continue reading
  • About transfer from Toyama Chihou Railway Unadzuki-Onsen Station

    ★Guests arriving by train (Toyama Chihou Railway) do a free pick-up from the station to the hotel.It would be greatly appreciated if you couContinue reading
  • About parking lot usage

    ★The parking lot in front of the hotel can be parked by approximately 40 cars with normal car.(Including partial parallel parking)
    ★Guests oContinue reading
  • Is there a non-smoking room?

    All rooms and all banquet halls are non-smoking.
    We have established some smoking areas.
  • About the Internet environment

    You can use Wi-Fi throughout the building.
    (Wireless LAN card will not be rented so please bring it)
  • On-site facilities and facilities

    The hotel has 43 medium-sized facilities.Unfortunately we do not have a luxurious and stylish look like a famous large-scale inn, and good fContinue reading
  • Can I select one dish plan at a time?

    Unfortunately we can not.Although we have many plan available, we are asking for the same menu in the group basically for the plan of applicContinue reading
  • What is the difference between the rooms?

    Jalan net, 5 types of room types are available. We appreciate your understanding after understanding the features of each type.

    ★Special roContinue reading
  • Do I need a deposit?

    Golden Week busy seasons such as Golden Week, Obon, New Year holidays, consecutive holidays, etc., you may be charged a reservation fee of ¥Continue reading
  • Can I use the card for payment?

    You can use the card.※It is by the plan there is also plan not available.
    JCB. Visa. MASTER. DC. NICOS. Other such as American Express are aContinue reading
  • Is there a cancellation fee?

    In case of canceling reservation by customer's convenience, we will charge a cancellation fee as indicated on Jalan net from 3 days before rContinue reading
  • About facilities and amenity of room

    ★All rooms have a refrigerator (empty inside) and a shower toilet.
    ★"Yukata" "Tange" "Towel" "Bath Towel" "Toothbrush Set" "Cotton" and so Continue reading
  • What is the content of your child's meal?

    ★The picture is an example of a meal for children. Children treated as 50% of adult fare, we offer to children who wish only meals.
    ★ChildrContinue reading
  • Is the meal a restaurant or a private restaurant? the time is?

    ★There are differences depending on the plan.If you want a private room restaurant, please apply with a dedicated plan. Breakfast may also bContinue reading
  • What time should I arrive?

    【Customers who apply for dinner】
    Please come by 19:30.
    ※Please contact us if you arrive after 18:00.

    【Customers who apply for one night wContinue reading
  • Could you keep my luggage before check-in?

    Please keep in mind that we can keep you at the front desk.
    In the case of sending luggage in advance, please fill in "Delivery date" and "nContinue reading
  • About bath

    ★There is no change of gender or girl in the hotel's bath.Both men and women are open to public baths.It is available 24 hours, but from 9:3Continue reading
  • What are the check-in and check-out times?

    ★Basically check in is at 15:00 and check out is at 10:00.However, there are differences depending on the plan, so be sure to check the planContinue reading
  • Can pets stay?

    ★Sorry to be truly excuse me, I will refuse to enter pet and pet animals inside the facility.Please stay with us in my car.
  • I want to wear coloring Yukata

    Why do not you spend a little fashion with a beautiful coloring yukata?
    It is OK to lend for one woman 1000 yen (excluding tax)! Please tellContinue reading
  • Is there treatment of Takkyubin?

    There are handling of Yamato Transport, Yu Pack.
    We accept it at the souvenir shop (15:00 to 21:00 7:00 to 10:00).
  • For the anniversary

    We can prepare the following on anniversary and celebration of the important one!
    Please apply directly by phone.0765-62-1331(Reception timeContinue reading
  • About massage

    After entering the hot spring, massage whole body of momi.
    ◎ We will visit your room.You can apply at the front desk on the day.DeContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.