1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • About the tickets of the truck train

    ★Tickets for trolley trains can also be purchased in advance by substitute payment (※) at the hotel.Kurobe gorge We look at the time table oContinue reading
  • About parking lot usage

    ★The parking lot in front of the hotel can be parked by approximately 40 cars with normal car.(Including partial parallel parking)
    ★For trolContinue reading
  • About pick-up from the station

    ★Guests arriving by train (Toyama Chihou Railway) do a free pick-up from the station to the hotel.It would be greatly appreciated if you couContinue reading
  • Is there a non-smoking room?

    There are 4 non-smoking rooms.

    2017 Japanese-style room with Japanese Modern Japanese + Western-style room.We completely renewed the one flContinue reading
  • About the Internet environment

    You can use Wi-Fi throughout the building.
    (Wireless LAN card will not be rented so please bring it)
  • On-site facilities and facilities

    The hotel has 43 medium-sized facilities.Unfortunately we do not have a luxurious and stylish look like a famous large-scale inn, and good fContinue reading
  • Can I select one dish plan at a time?

    Unfortunately we can not.Although we have many plan available, we are asking for the same menu in the group basically for the plan of applicContinue reading
  • What is the difference between the rooms?

    Jalan net, 5 types of room types are available.We appreciate your understanding after understanding the features of each type.

    ★Special rooContinue reading
  • Do I need a deposit?

    In busy seasons such as GW, Bon Festival, Year-end and New Year holidays, consecutive holidays, reservation money (@ 5000 yen) may be receivContinue reading
  • Can I use the card for payment?

    You can use the card.※It is by the plan there is also plan not available.
    JCB. VISA. MASTER. DC. NICOS. AMEX etc, other available.
  • Is there a cancellation fee?

    If you cancel your reservation at your convenience, we will charge a cancellation fee as indicated on Jalan net from 3 days prior to the resContinue reading
  • About facilities and amenity of room

    ★All rooms are equipped with "refrigerator (computer type)" and "shower toilet".
    ★"Yukata" "Tange" "Towel" "Bath Towel" "Toothbrush Set" "CoContinue reading
  • What is the content of your child's meal?

    ★The picture is an example of a meal for children. Children treated as 50% of adult fare, we offer to children who wish only meals.
    ★ChildrContinue reading
  • Is meal a room meal? the time is?

    ★There are differences depending on the plan.Guests wishing to eat in room should apply at the plan dedicated to room meals.Basically 2 to 3Continue reading
  • What time should I arrive? Curfew?

    Please come by 19:30.In case of arrival after 18:00 please be sure to inform us.
    The curfew is 23:00.
  • Could you keep my luggage before check-in?

    Please keep in mind that we can keep you at the front desk.
    In the case of sending luggage in advance, please fill in "Delivery date" and "nContinue reading
  • About bath

    ★There is no change of gender or girl in the hotel's bath.Both men and women are open to public baths.It is available 24 hours, but from 10:Continue reading
  • What are the check-in and check-out times?

    ★Basically check in is at 15:00 and check out is at 10:00.However, there are differences depending on the plan, so be sure to check the planContinue reading
  • Can pets stay?

    ★Sorry to be truly excuse me, I will refuse to enter pet and pet animals inside the facility.Please stay with us in my car.
  • About mobile phone

    Docomo, au, SoftBank are generally available.
    , E-Mobile, Willcom, it may be unavailable depending on radio conditions, location.

  • I want to wear coloring Yukata

    Why do not you spend a little fashion with a beautiful coloring yukata?
    One female loan is OK with 1000 yen (tax included)! Please tell the Continue reading
  • Is there treatment of Takkyubin?

    There are handling of Yamato Transport, Yu Pack.
    We accept at the souvenir shop (from 15:00 to 22:00 from 7:00 to 10:00).
  • For the anniversary

    We can prepare the following on anniversary and celebration of the important one!
    Please apply directly by phone.0765-62-1331(Reception timeContinue reading
  • About massage

    After entering the hot spring, massage whole body of momi.
    ◎ We will visit your room.You can apply at the front desk on the day.DeContinue reading
  • About terrestrial digital TV correspondence

    Completed correspondence to digitalization of all rooms to digital broadcasting.
    Most of the rooms have TVs that support terrestrial digitalContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.