FAQ

We are normally staffed from 8am to 6pm.
In case of an emergency at night, please contact HOOD main number.

Both cigarettes and e-cigarettes are prohibited inside the facility and indoors.Non-smoking in all rooms.
Chairs and ashtrays are available …Continue reading

If you make a reservation through the HOOD website or by phone, we can issue a receipt.
When booking via a reservation site, as a general ru…Continue reading

Changes after a reservation has been made will vary depending on the route you have booked.
Please follow the procedure for the route you ha…Continue reading