[To customers Urgent Announcement 】 Updated on September 7, 2020
【Notice of temporary closure of accommodation and food service establishments from August 27th until further notice.】
Due to the extensive damage caused by Typhoon No. 18, our hotel will be closed for accommodations and restaurant services until further notice.There is still no prospect of recovery.We will announce the reopening of our business on our official website at a later date.
As a result, our hotel's reservation system has also gone down, creating an emergency situation where we are unable to check reservations, including vacant rooms, for guests who have already made reservations.If you have come across this website, we would be very grateful if you could contact our hotel, although we are truly sorry to have to do so.
【Details of the damage】
1. The ceilings, floors, and most of the interior of the facility, including the guest room floors, were flooded.
2. All power supply equipment that draws electricity from the outside into the facility was destroyed.We are experiencing a prolonged power outage and water shortage.
3. A serious failure occurred in the core system that handles all accommodation management.We are unable to confirm customer reservation information or room availability.
4. An inspection conducted by a professional electrical equipment contractor revealed a very high risk of electrical leakage due to flooding.
Given the circumstances described above, it is impossible for us to provide safe accommodation services.
If you have any questions, please contact us at 0997-83-3333.
We sincerely apologize for any inconvenience caused to our valued customers who regularly use our facilities.
Due to the extensive damage caused by Typhoon No. 18, our hotel will be closed for accommodations and restaurant services until further notice.There is still no prospect of recovery.We will announce the reopening of our business on our official website at a later date.
As a result, our hotel's reservation system has also gone down, creating an emergency situation where we are unable to check reservations, including vacant rooms, for guests who have already made reservations.If you have come across this website, we would be very grateful if you could contact our hotel, although we are truly sorry to have to do so.
【Details of the damage】
1. The ceilings, floors, and most of the interior of the facility, including the guest room floors, were flooded.
2. All power supply equipment that draws electricity from the outside into the facility was destroyed.We are experiencing a prolonged power outage and water shortage.
3. A serious failure occurred in the core system that handles all accommodation management.We are unable to confirm customer reservation information or room availability.
4. An inspection conducted by a professional electrical equipment contractor revealed a very high risk of electrical leakage due to flooding.
Given the circumstances described above, it is impossible for us to provide safe accommodation services.
If you have any questions, please contact us at 0997-83-3333.
We sincerely apologize for any inconvenience caused to our valued customers who regularly use our facilities.
