[To customers Important notice】 Updated September 2020
【To customers using the Internet and Wi-Fi】
Regarding the communication failure that has been occurring recently, we re-investigated on September 12th and replaced the hub and added more access points, which has since restored the service. However, from the evening onwards, there will be a sudden increase in the number of customers using the Internet, which will cause congestion on the lines and make it difficult for signals to reach the network.If you find this inconvenient, we recommend bringing your own pocket Wi-Fi device.We appreciate your understanding.
【Accommodation reservation website information】
*Jalan
*Rakuten Travel
*JAL Pack
*JTB
We have received a large number of inquiries regarding hotel reservations, and our hotel has been fully booked for several days.We recommend making reservations online as our phone lines are busy.
We are currently experiencing difficulties in making reservations for several months in advance, and we appreciate your understanding.
【Emergency Construction】
Due to waterproofing and ceiling repair work in the restaurant, we will be operating with reduced seating capacity for a while from July 17th (end date TBD).There may be temporary closures depending on construction schedules.
【About the facilities】
Our hotel.There are no coin laundry facilities.Please use the coin laundry nearby.
Updated on September 13, 2020
Regarding the communication failure that has been occurring recently, we re-investigated on September 12th and replaced the hub and added more access points, which has since restored the service. However, from the evening onwards, there will be a sudden increase in the number of customers using the Internet, which will cause congestion on the lines and make it difficult for signals to reach the network.If you find this inconvenient, we recommend bringing your own pocket Wi-Fi device.We appreciate your understanding.
【Accommodation reservation website information】
*Jalan
*Rakuten Travel
*JAL Pack
*JTB
We have received a large number of inquiries regarding hotel reservations, and our hotel has been fully booked for several days.We recommend making reservations online as our phone lines are busy.
We are currently experiencing difficulties in making reservations for several months in advance, and we appreciate your understanding.
【Emergency Construction】
Due to waterproofing and ceiling repair work in the restaurant, we will be operating with reduced seating capacity for a while from July 17th (end date TBD).There may be temporary closures depending on construction schedules.
【About the facilities】
Our hotel.There are no coin laundry facilities.Please use the coin laundry nearby.
Updated on September 13, 2020
