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Frequently Asked Questions
Frequently Asked Questions
All categories(22)
Hotel / Guest rooms(7)
Hotel facilities / Equipment(3)
Access / Parking(2)
Use with children(3)
Information on surrounding area(4)
Others(3)
【Access / Parking】
Isn't it impossible to park when the car is full?
We do not have enough parking space.
【Access / Parking】
How much does the parking lot cost?
It is free of charge.Please be assured that there is enough space without reservation.
【Others】
Can I leave my luggage with Takkyubin in advance?
Yes, available.Please specify the date and guests on the form.
【Use with children】
How much does a child's breakfast cost if they sleep together?
Breakfast charge is a service.
【Use with children】
How old can a child be in bed?
Children up to 6 years old can use existing bed.
【Hotel / Guest rooms】
The room you are staying in, what floor will it be?
There are up to 11 floors, and we will respond if there is a request from the lower floors to the upper floors.
【Hotel / Guest rooms】
Can I request a non-smoking room?
Yes, available.We also sell non-smoking rooms online.
【Hotel / Guest rooms】
Is it possible to have two twin rooms as close to each other as possible?
There are only 1 deluxe twin room and 2 twin rooms available, and they cannot be located nearby because they are on separate floors.If it is…
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【Hotel / Guest rooms】
Can I put things in the refrigerator in my room?
The power is on for 24 hours so you can turn it on.
【Hotel / Guest rooms】
I want to check in early ...
Please contact us in advance as it depends on the cleaning situation.
【Information on surrounding area】
Is there a place to eat and drink near the hotel?
In front of the hotel, there is a directly operated store "Restaurant Kibun" and "Lamb Kobo / Sapporo Ranch".
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in time is 3 pm and check-out time is 10 am.If you contact us at night, you can check in at midnight.
【Hotel / Guest rooms】
I would like to extend the check-out time ...
Overcharge is JPY 1,740 until 1:00 pm, JPY 2,900 until 3:00 pm, and JPY 5,800 after 3:00 pm.
【Hotel facilities / Equipment】
Do you have an iron?
Located in the free rental corner in front of the elevator on the 1st floor.
【Hotel facilities / Equipment】
Is there a humidifier rental?
Located in the free rental corner in front of the elevator on the 1st floor.
【Hotel facilities / Equipment】
Can you get the ice
You will receive it at the front desk on the 1st floor.
【Use with children】
Are there amenities for children?
We do not provide.There is always one spare slipper and pillow in the room.
【Others】
Can I pay by credit card or e-commerce?
Credit cards are accepted.Electronic money is not supported.
【Others】
I'd like to have a receipt created under the company name.
Yes, available.
【Information on surrounding area】
Do you have a relaxation store?
Please contact the front desk.
【Information on surrounding area】
Is there a convenience store near the hotel?
It is about a 3-minute walk away.
【Information on surrounding area】
I suddenly got a fever. Is there a pharmacy nearby?
There is a drug store about 5 minutes on foot.
Reservations / Inquiries
If you have any questions, please contact us.
0957-54-7111
o-central@mve.biglobe.ne.jp