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FAQ
Is there a parking lot for large buses?
We are sorry but we do not have a parking lot.
https://www.welcome-fukuoka.or.jp/travelinfo/341.html
↑ Fukuoka City Sightseeing Bus Parking …Continue readingIs it possible to invite friends and acquaintances into the room?
Unfortunately, from the viewpoint of morals and crime prevention, please refrain from entering or entering guest rooms and guest room floors…Continue readingDo you have regular medicine at the hotel?
Pharmaceuticals are not available at the hotel due to the provisions of the Pharmaceutical Affairs Law.
We apologize for the inconvenience, …Continue readingWhen will the cancellation fee be charged?
It depends on the reservation plan
Please check the cancellation policy for your booked planWhat equipment can I rent?
Electronic pot,iron,cup,Nail cutting,Humidifier,Extension cord,Sewing kit,Mobile charger,blanket,Deodorant spray,trouser presser,
Limited qu…Continue readingDo you have vending machines or ice machines?
Soft drink vending machines are on the 2nd floor.
There are no alcohol vending machines or ice machines, so please purchase at a nearby conv…Continue readingIs it possible to copy or fax?
We are available 24 hours a day at the front desk.((For a charge)Is it possible to stay with small children?
Up to 1 child (up to elementary school student) can stay free of charge per adult guest.
There are no baby cots or amenities for children.Do you have a coin laundry?
We have 3 units on the 2nd floor of the hotel.((Washing machine once 200 yen, dryer 30 minutes 100 yen)
Please purchase the detergent separa…Continue readingCan I use a credit card?
Available for use.((JCB / Visa / Master / NICOS / Union Pay)
*Credit card payment plan that clearly indicate that they cannot be used.Please…Continue readingCan I use a computer (Internet) in my room?
WI-FI is available in all rooms (free of charge).
We do not rent PCs, but LAN cables are rented at the front desk.Can I send my luggage to the hotel in advance?
On the check-in date, please specify the guest's name (katakana) and send it to the hotel by payment.
It will be stored at the front desk.We…Continue readingIs it possible to delay the check-out time?
Check-out is usually at 10 o'clock, but it is possible to pay 1100 yen per hour and up to 2200 yen (12:00) for 2 hours.
If you wish to exten…Continue readingCan I leave my luggage before and after check-in?
We will keep your luggage at the front desk both before check-in and after check-out.
Please do not hesitate to contact us.Is it okay if the check-in time is late?
Please contact the hotel once.We will wait until the time you visit us.
If you do not contact us on the day and the specified arrival time h…Continue readingWhat time is check-in / check-out?
Check-in is at 16:00 and check-out is at 10:00 the next morning.
However, it may vary depending on plan
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Reservation / Inquiry
If you have any questions, please contact us.