Frequently Asked Questions

Thank you for your continued patronage of the Sunny Stone Hotel Group.

In order to comply with the invoice system, we will not be able to i…Continue reading

There will be an additional charge for early check-in and late check-out services.(However, the benefits of the accommodation plan are exclu…Continue reading

Customers who registered before December 31, 2018 also need to register again.
If you have bookmarked, please re-register.

It will be until 13:30.After that, we will amenities and towels.

Yes, we do provide.There is a non-smoking floor and a smoking floor.
If you would like a non-smoking room and you can only book a smoking ro…Continue reading

If you arrive after 22:00 on the day of your stay, please contact us in advance.If you do not arrive or contact us after midnight, it may be…Continue reading

Hotel check-in is from 15:00 and check-out is until 10:00.
Check-in and check-out times may differ depending on the accommodation plan.
Plea…Continue reading

We accept luggage storage before check-in and after check-out.
If you arrive before the check-in time, you can do the same in advance.
If yo…Continue reading