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Frequently Asked Questions

Frequently Asked Questions

【Bathing / Baths】
Regarding the use of private baths(Private bath plan)
Regarding the use of private baths (please see here if you have booked plan with a private bath.)

In principle, if you wish to rent the fa…Continue reading
【Bathing / Baths】
Please be aware of the following points when using the large communal bath and open-air bath.
Please read the following points before using the large communal bath and open-air bath.)

If you have tattoos, please refrain from using t…Continue reading
【Bathing / Baths】
Regarding the use hours of the large communal bath and open-air bath
Please read the following information regarding the opening hours of the large communal bath and open-air bath before using the facility.)

…Continue reading
【Bathing / Baths】
About hair color, hair color shampoo, hair dye, etc.
Regarding hair color, hair color shampoo, hair dye, etc. (Please refrain from using these.)

Hair coloring and dyeing are not permitted in …Continue reading
【Bathing / Baths】
Bath temperature *Temperature varies by bath and bath area.
Regarding the temperature of the bathtub (※The temperature varies for each bath and tub.)

The bath temperature depends on the source tempe…Continue reading
【Bathing / Baths】
Can I use the large public bath before checking in or after checking out?
No.You cannot use it.

Please note that the large public bath, open-air bath, and private bath can only be used during your stay (after che…Continue reading
【Bathing / Baths】
When are the large public baths and private baths most crowded?
The large communal bath inside the facility tends to be crowded from 3 PM to 6 PM, while the private rental baths are relatively busy from 8…Continue reading
【Bathing / Baths】
Is there a sauna?Please tell me the opening hours
In the new rooftop open-air bath "Yumezora-no-yu" that is part of the 2023 renewal plan,
There is a sauna on site.

Available in private bat…Continue reading