1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Please tell me the check-in and check-out times.

    As a general rule, check-in is at 15:00 and check-out is at 10:00.
    The last check-in time is 19:00.
    (Last dinner start time:19:00)
  • Hotel / Guest rooms

    When do cancellation fees apply?

    Cancellation fees are as follows.
    7 to 4 days in advance:30% of room rate
    Three days before:50% of room rate
    2 to 1 days before:70% of room Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

0254-32-2421

[Reception hours] 9:00 to 22:00