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Do you have cribs available or rentals?
I am sorry.
Please note that our hotel does not provide baby cots.Can I leave my luggage in the room during consecutive stays?
Yes, we will clean the luggage as it is.
Be sure to bring your valuables with you.
If you would like to check in, please check at the front …Continue readingCan I use the room during the daytime during consecutive stays?
If cleaning is not required, you can use the room during the normal cleaning time.
In that case, please present the magnet in the guest room…Continue readingIs it possible to wait for cancellation if the desired lodging date is full?
The hotel does not accept waitlists for cancellations.
We apologize for the inconvenience, but we request that you contact the hotel for con…Continue readingCan I share a room next to my friend or family member?
Hotel room assignments are made the night before.
If you contact us in advance, we will do our best to accommodate you, but please understan…Continue readingIf cleaning is not required, can I receive towels and amenities?
Even if your room does not need cleaning, please contact the front desk so we can prepare new towels and amenities.Is there a washing machine and dryer?
It is equipped with a washing machine and a dryer.
Both are on the 1st floor with 2 cars each.
It is free to use, but detergent is charged.(…Continue readingIs there a vending machine for drinks?
Vending machines for juices, beer, etc. are located in the laundry room on the 1st floor.Is there a cigarette vending machine?
There are no cigarette vending machines in this facility.We apologize for the inconvenience, but please purchase at the convenience store lo…Continue readingHow should I store my valuables?
Valuables can be stored at the front desk.
There are no safes in the rooms, so please be careful with your valuables in the rooms.Is there a bicycle/motorcycle parking area?
Unfortunately, we do not have a parking lot for bicycles or motorcycles, so please understand.Is there a convenience store nearby?
There is 7-Eleven and MINISTOP within a 2-3 minute walk from the hotel.
There is also a grocery store and drug store about 2 minutes walk a…Continue readingIs there a large public bath?
We have no large communal bath.All guest rooms are equipped with a bus.The room has a toilet, so please use the bathroom in your room.Is there a hair iron rental?
Unfortunately, our hotel only provides regular hair dryers.
Please understand.Is it possible to send luggage to the hotel?
We can store luggage for guests.
In that case, please be sure to enter the "Guest's name" and "Accommodation date", and make the advance pay…Continue readingIf I stay the next time, is it possible to store luggage until the day?
If your next stay is confirmed, we will keep it at the front desk.
At that time, we will not be able to store valuables, fragile items, food…Continue readingIf I forget something, can it be mailed to me?
Yes, if you have forgotten something, please contact the hotel, and if there is a deposit, it will be cash on delivery, but it will be maile…Continue readingCan I issue a receipt for online payment?
Customers who use the Internet payment service are required to download receipts and print out the receipts themselves from the reserved sit…Continue readingWhat happens to the receipt when I use Netpoint?
We will issue a receipt for the amount you deducted points from the accommodation charge you used.
Please understand that the point usage de…Continue reading
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