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Q&A
0776-77-3100
Reception hours:9:00 to 21:00
Even if you search for vacancies ...
Q. When I set the date, number of people, etc. and search for vacancies, the rooms do not appear.What should I do?
A. If you do not come ou…Continue readingPick-up ...?
Q. Will you pick me up?
A. For small groups, the transfer is to "Echizen Railway Awara-Yunomachi Station".Please call us when you arrive at…Continue readingDo you have discount tickets for tourist spots?
Q. Do you have discount tickets for tourist spots?
A. There are discount tickets for Echizen Matsushima Aquarium, Tojinbo Tower, and Tojinb…Continue readingWhat is the meal time?
Q. Please tell me the time for dinner and breakfast!
A. We will decide the meal time after consultation, but breakfast starts from 7 o'cloc…Continue readingWhat about the kids meal menu for toddlers?
Q. What is the menu for infant kids meal?
A. As an example, fried shrimp, fried chicken, hamburger steak, puddings, fruits, fried rice, etc…Continue readingWhat is the all-you-can-drink menu for group options?
Q. Can you tell me the all-you-can-drink menu for group options?
A. Hot sake, beer, soft drinks.If you can't drink hot sake, you can change…Continue readingHow many servings of bespoke Funamori?
Q. Bespoke Funamori 10,000 yen (tax and service charge not included) How many servings are there?
A. About 4 to 5 people.
If it is a plate …Continue readingI would like a non-smoking room
Q. Can you make it a non-smoking room?
A. From April 1, 2020, all rooms are non-smoking.We apologize for any inconvenience caused by smoker…Continue readingI want to go online in my room
Q. Is it possible to connect to the internet in my room?
A. Yes.Free Wi-Fi is available.It is also possible to connect with a wired LAN(Fre…Continue readingWhat kind of amenities do you have?
Q. What kind of amenities do you have?
A. Yukata, towels, bath towels, toothbrushes, hair dryers, brushes and cotton sets are available in …Continue readingWhat is set in the room?
Q. What is set in the room?
A. There are TV, refrigerator, toilet, yukata, bath towel, towel and amenities.Do you have shampoo in the bath?
Q. Do you have shampoo in the bath?
A. Soap, body soap, shampoo, conditioner, hair styling products, shaving, cleansing, and cotton swabs a…Continue readingCan I use the card?
Q. Can I use the card?
A. You can use Visa, JCB, UC, DC, Diners, SAISON, AMEX! PayPay can be used too!By what time do you check in?
Q. By what time should I enter? Can you go in and out? (Business)
A. If you do not have dinner, please check in by 10 o'clock as much as po…Continue readingCan you make fireworks?
Q. Is there a place where I can make fireworks? (Summer Season)
A. We will prepare a place and a bucket at any time, so please feel free to…Continue readingFor bedrock bath ...
Q. Is it possible to use the private bedrock bath for 3 or more people?
A. Ganban'yoku has a capacity of 2 people, so if you use it with 3 …Continue readingBy when will the number of people change in the case of a group?
Q. In the case of a group, by when should I notify the change of the number of people?
A. If you have more than 15 people, please contact u…Continue readingReservation for a private family bath ...・ ・
Q. Is it okay to reserve a private family bath on the same day?
A. Of course, you can make a reservation on the same day, but you may not b…Continue readingCan I wait for cancellation?
Q. Can I wait for cancellation?
A. We do not wait for cancellation at this facility.When is the cancellation fee?
Q. When will the cancellation fee be charged?
A. For less than 15 people,5 to 3 days before the reservation date:20%, 2 days ago:30%, the d…Continue readingWhat about a combination nearby?
Q. Is there a convenience store nearby?
A. LAWSON is 2 to 3 minutes by car and 10 to 15 minutes on foot.In the parking lot ...
Q. Is there a covered parking lot? (bike)
A. The parking lot of this facility is not covered.Please understand.I'm planning to go by car ...
Q. Can you secure a parking lot?
A. Please be assured that there is a large enough parking lot.Of course, available free of charge.Where are the tourist spots around here?
Q. What kind of tourist spots are there?
A. In the neighborhood, there are Tojinbo Cliffs, Shibamasa World and Echizen Matsushima Aquarium,…Continue readingHow high is the car?
Q. Is there a height limit for the car?
A. When you enter the parking lot, you go under the corridor, but of course you can use ordinary ca…Continue readingI want to eat out ...
Q. Is there a delicious restaurant nearby?
A. There is a food stall village called Yukemuri YokochoThe location is located near Awara-Yunom…Continue readingIs there a pharmacy nearby?
Q. Is there a pharmacy nearby?
A. There is a drug store called Aoki in Kusuri, which is 4 to 5 minutes away by car.Meals for consecutive nights ...
Q. I'm staying consecutively, but are the meals on the first and second days the same?
A. We offer different meals for the first and second…Continue readingI have allergies ...
Q. Can you handle allergies?
A. We will do our best to accommodate you, so please let us know in detail when making a reservation.Raw things are not good ...
Q. I can't eat raw food, can you handle it?
A. If you let us know in advance, we will replace it with another dish.
Reservation / Inquiry
If you have any questions, please contact us.