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FAQ
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How can I get there by bus from Maihama Station
Maihama Station and head toward the bus rotary on the 1st floor.
From Platform 2, take the bus Urayasu Station Entrance" or "Line 37 Minami-…Continue readingIs the "bus stop" for Maihama Station
Exit the hotel entrance lobby and you will be 50 meters on your left.(LAWSON front of Lawson)
Please use the "Bus Timetable" in the lobby on…Continue readingWhat time is check-in and check-out time?
Check-in is from 15:00 to 24:00 and check-out is from 10:00.
Check-out can be extended "until 12:00".(For a charge)
*Extension fee(1 room 1 …Continue readingI will be late for check-in.What should I do?
If you will be late for more than 2 hours, or if it will be after 24:00, please contact us.If you arrive before 24:00 with a delay of less t…Continue readingIs it possible to change the check-in time? Need to contact me?
If it is between 15:00 and 24:00, it can be changed. (Excluding late check-in plan)If it will be earlier, if it is after 15:00, no contact i…Continue readingWhat is the accommodation rate system?
The room rate system of our hotel varies depending on (1) "stay date", (2) "room type", and (3) "plan
In addition, since it is sold on a "ro…Continue readingIs there a free shuttle bus?
The shuttle bus does not operate.
Please come by car, fixed-route bus, taxi, etc.Please tell me how to get there by bus from DisneySea
From Disney Sea Bus Terminal No. 9, take the bus bound for "Minami-gyotoku Station Horie Chugakko Mae.
The hotel is on the other side of the…Continue readingIs it possible to sleep with a child (free of charge)? How old are you?
Children can use existing bed.Co-sleeping is not included in the capacity.The age limit for cosleepers is up to elementary school students.C…Continue readingDo you have pajamas and toothbrushes for children?
Children's toothbrushes are available in the lobby amenities corner, so please feel free to bring your own.
We do not provide pajamas for ch…Continue readingHow long does the cancellation fee start?
In general, the cancellation fee is 100% on the day, 20% on the day before, and no 2 days before, but it may differ depending on the reserva…Continue readingCan I change my reservation?
Yes, certainly.If you make a reservation from the internet site, please change the reservation according to the instructions of the reserved…Continue readingWhat can I use other than cash when paying?
You can use the following settlement method.
Credit card"Visa","Master","JCB","AMEX","DINERS"
e-money"identification","Transportation system…Continue readingCan I leave my luggage before check-in?
Yes. It is possible.We will accept your luggage from 6:00 am on the day.(Excludes valuables)
You can also keep it the day before.(Front desk…Continue readingCould you keep my luggage after check-out?
Yes. It is possible.We will keep your luggage even after you check out.(Excludes valuables)
However, please pick up the item by 23:00 on the…Continue readingIs it possible to check in before 15:00 because I arrive early?
We will clean and prepare the room, so please do so after 15:00.However, luggage can be stored even before 15:00.Is there a parking lot? Is it possible to make a reservation?
Parking is by appointment only.(Reservations can be made by phone)
It is about 100 meters away from the hotel.(1500 yen / night)
For details…Continue readingIs there a parking lot on the premises?
The parking lot is about 100 meters away from the hotel and is located along the road beside the hotel.(For 8 passenger compartments)
Please…Continue readingWhen can the parking lot be parked? Is it possible to extend it?
It is available from 11:00 am on the check-in date to 10:00 am on the check-out date.
If you wish to park before 11:00 a.m. on the check-in …Continue readingIs there a place where I can smoke?
We have a smoking space on the 3rd floor.
Except for smoking areas, smoking is prohibited on the premises, including outdoors.Is the bath indoors? Is it separate from the toilet?
All rooms have their own bathroom.
All Hollywood twin, triple, and princess rooms have separate bathrooms (with washing area), toilets, and …Continue readingDo you have breakfast? Is there a restaurant in this facility?
The hotel does not serve any food or drink, so it can only be used without meals.
There are no restaurants in this facility, but there are m…Continue readingCan I use Uber sweets, delivery hall, and pizza delivery?
Yes, available for use.
However, please be sure to pick it up in the lobby.Is there a convenience store or restaurant nearby?
○convenience store
・1 minute walk from LAWSON
・2 minutes walk from FamilyMart
・7-Eleven 5 minutes on foot
・100 Yen LAWSON 3 minutes walk
○R…Continue readingStayed for a friend's birthday.Can you prepare something for me?
It is possible to ask a nearby flower shop to prepare a bouquet, etc. (for a fee).
Please contact us as soon as possible if you wish.We woul…Continue readingI would like to send my parcel by Takkyubin in advance. Is it possible?
Yes, certainly.
When sending Takkyubin, there are two items that you should specify on the form.
①"Check-in date ",②. "Reservation name"
Ple…Continue readingI would like to ship my luggage from the hotel. Is it possible?
Yes, it can be shipped by Sagawa Express.However, for packages other than boxes, you will need to purchase packing materials such as boxes a…Continue readingIs there Wi-Fi?
Wi-Fi is available.
NURO Hikari for Wi-Fi is available and can be used free of charge in the facility and in guest rooms.
Your ID and PASS w…Continue readingWhat are the amenities guest rooms?
〇Indoor equipment and amenities
Air conditioner,Wireless Wi-Fi,Toilet seat with washing function,Emergency light,Refrigerator(1 door),clothe…Continue reading
Reservation / Inquiry
If you have any questions, please contact us.