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Do checkouts need to drop by Front?
If you need a receipt, please let us know in advance and drop in at the front desk when you check out.At that time, we will give you a recei…Continue readingCan I park the parking lot from the morning of my stay?
As a general rule, parking is available from 15:00 am on check-in to 11:00 am on the day of check-out.
However, the car can be parked after …Continue readingWhat are the check-in and check-out times?
Check-in at the hotel is after 3 PM.
Check out time is 11am.Is there a parking lot?
There are 11 parking spaces available for 1,500 yen per night.
Parking reservations can only be made by phone.
Parking reservations cannot b…Continue readingIs it possible to connect to the internet?
All guest rooms are equipped with LAN cable and wi-fi line, which can be used free of charge.
There is also a rental computer (1,050 yen per…Continue readingDo you offer breakfast?
The hotel offers breakfast to guests for a fee.
It is served from 5:00 AM to 9:00 AM, so please enjoy it in the guest lounge on the 1st floo…Continue readingWill I be charged if I cancel?
Cancellation fee will not be charged if it is 4 days in advance.
30% 3 days before, 30% 2 days before, 50% the day before, no contact, or 10…Continue readingAccess from Hiroshima Station?
The hotel should exit at the Hiroshima station, Shinkansen (bullet train) Exit (North Exit) of Hiroshima station, Shinkansen (bullet train) …Continue readingCan I send the luggage first?
Yes, available.
When sending it, please be sure to write down the date of your stay and the name of the guest (so that you can read it) on t…Continue readingIs it possible to store luggage after check-out?
You can store your luggage at the front desk even after you check out.
Please ask at the front desk if you wish.Is it okay if the check-in time is late?
The front desk is open 24 hours a day, so it doesn't matter.
However, if you do not contact us even after the estimated arrival time, it may…Continue readingIs it possible to extend the room?
It can be used for up to 3 hours and 14:00 for 1,000 yen per hour.
Please ask at the front desk if you wish.Can I get new towels and amenities without cleaning?
Towels and amenities can be exchanged even if the room does not need cleaning.
Equipment can be set in front of the guest room door or hande…Continue readingIs there a baby bed rental?
Unfortunately, the hotel does not provide cribs.Can I set a wake-up call?
We ask that you set the wake-up call yourself by using the telephone or clock in the guest room.
Please understand that you cannot operate f…Continue readingHow to get to Miyajima Island?
30 minutes from Hiroshima Station to JR Miyajimaguchi Station
About 10 minutes by ferry from Miyajimaguchi.
If you use a tram, it takes abou…Continue readingHow many months can I book?
The hotel accepts reservations up to 6 months in advance.
You can make reservations via the Internet or telephone.Is there a parking place for bicycles and motorcycles?
Bicycle parking is not available at the hotel.
Unfortunately, please be aware of this if you are using a bicycle or a motorcycle.Can I issue a receipt for online payment?
Receipts will not be issued at the front desk if you use card payment via the Internet.
Sorry for your inconvenience, but please understand …Continue readingDo you have room service?
Our hotel does not have room service, but you can use delivery service or home delivery.
Delivery staff cannot go up to the guest room floor…Continue readingIs advance payment possible?
It is possible to pay by paying to our designated account or by visiting the front desk before check-in.Is there a smoking space in this facility?
Smoking is prohibited inside this facility.
If you wish to smoke, please make a reservation in the smoking room or install an ashtray outsid…Continue readingCan I stay with my child?
Children can also stay.
Infants are free of charge, children from 1st to 6th grades can stay in existing beds.
Double room: ¥1,200
Twin room…Continue reading【Watching baseball】How to get to MAZDA Stadium? ? ?
Our hotel is located on the north side of MAZDA Stadium across the railroad tracks, and the front desk provides a map showing the shortest r…Continue readingCan I request a copy or fax?
Yes, certainly.
A copy is \10 in black and white, a color is \50, and a fax is \50.
If you wish, please come to the front desk.Do you have a Japanese-style room?
All guest rooms at the hotel are Western-style.
Please understand that there is no Japanese-style room or Japanese futon room.Do you have an ice machine?
We do not have an ice machine.
If you would like ice, you can get it at the front desk so please ask.I don't know the type of room...
The standard room and premier room have a 140 cm wide double bed.
Although the structure is the same, there are differences in the equipment…Continue readingIs there a massage service?
We accept from 15:00 to 25:00.
Please contact the front desk for the desired time and we will arrange it.
The masseuse will come directly to…Continue reading
Reservations/Inquiries
If you have any questions, please contact us.
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