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  2. Q&A

Q&A

  • Others

    Please tell me the cancellation fee

    There is no cancellation fee if you cancel up to 4 days before your stay.
    20% of plan fee if cancelled 3 days before your stay
    20% of plan fContinue reading
  • Others

    About coin laundry

    They are located on the 1st and 3rd floors.
    There are two bathrooms installed in the lobby of the bathroom building on the first floor.
    TherContinue reading
  • Others

    About internet connection service

    Free wifi is available.
  • Others

    About charging your mobile phone

    Various chargers are available for loan at the front desk.
    Rental charger type
    ・For iPhone(Lightning cable)
    ・micro USB
    ・USB Type-C
  • Others

    About guide dogs and service dogs

    It is possible to stay with a guide dog or service dog.
    You can use it anywhere in the facility, including the restaurant.
    If you wish to usContinue reading
  • Others

    Can you store my luggage before check-in and after check-out?

    Enjoy storing your luggage not only before check-in but also after check-out.
    Yes, available.
  • Others

    Can I use a credit card?

    We accept various credit cards such as JCB, VISA, and UC.

Reservations/Inquiries

Please contact us if you have any questions.