Q&A

FAQ

Frequently Asked Questions List

【Hotel / Guest rooms】
Do you need to print out the reservation confirmation email?
The reservation confirmation email states, "We recommend that you print this email and bring it with you," but please rest assured that prin…Continue reading
【Hotel / Guest rooms】
Please tell me how to cancel.
If you made your reservation through Official website, please click on the top right of Official website."Reservation confirmation/cancellat…Continue reading
【Meals / Restaurants / Bars】
Can you tell me about breakfast?
We offer a complimentary breakfast buffet.
Open Hours
It's from 6:15 to 9:00.
Once you have finished your meal, please return your dishes to…Continue reading
【Bathing / Baths】
Please tell me about the hot springs and saunas.
★Spring quality: Simple hot spring(Hypotonic, weakly alkaline, high temperature hot spring)
★Spring temperature 45.1 degrees
★Outflow amount…Continue reading
【Access / Parking】
Is there a parking lot?
There is a free flat parking lot with 50 spaces.
The building is located along National Route 20.
You can also use the gravel parking lot on…Continue reading
【Others】
Wi-Fi is available in all rooms
Wi-Fi is available in all rooms.
Please set a password.
You can also use a wired LAN cable.
【Access / Parking】
How many minutes from Kofu Station?
It's about a 15-minute taxi ride from Kofu Station.
In addition, if you use the bus
Take the bus bound Bound for Yamanashi University Hospit…Continue reading
【Others】
Do you have an ice machine?
It is located in the dining room on the first floor.
Glass rentals are also available.
Please take one.
【Information on surrounding area】
Are there any restaurants or convenience stores nearby?
Restaurants around the hotel(Within 10 minutes on foot)

Kurasushi
SQUALO(Italian)
Bikkuri Donkey
Fujiyama Ramen
Tamaya(Yakiniku BBQ)
Ishika…Continue reading