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Frequently Asked Questions

Frequently Asked Questions

【Meals / Restaurants / Bars】
Can not you see the outdoor bath from outside?
Please do not worry.The outdoor bath is located on the top floor, so it is attached to the scallop, so it is not visible from the outside.
【Meals / Restaurants / Bars】
What time will you eat breakfast buffet

Buffet breakfast
From 7:00 to 9:30.

Please note that the reception is open until 9:00.
【Bathing / Baths】
Is there a bed for a baby in a public bath?
Unfortunately, there is no baby bed in the public bath.
In addition, please use the dressing room as it is prepared.
【Access / Parking】
Can I reserve a parking lot?
Reservations for parking lots are not accepted at the hotel.Please understand.
【Bathing / Baths】
Do you have yukata for children?
Yes, we have.
Available in 10cm increments from 90cm to 140cm for both boys and girls.

Yukata for adults
Men → 150, 160 to 180 in 5 cm incr…Continue reading
【Bathing / Baths】
Is there a towel in the bath?
Yes, we have.
We have prepared it under the closet or washbasin in the room,
After 16:00 in the evening, both bath towels and face towels ar…Continue reading
【Bathing / Baths】
When can I use the public bath?
Hours of use of the observation bath on the 8th floor
■Morning 6:00 to 9:00　·12:00 pm to 24:00 pm
■Available from 16:00 in the afternoon onl…Continue reading
【Use with children】
Is there a chair for children in the bath?
I would like to relax with a child in the observation bath I guess ∩ ^ ω ^ ∩

We have two pairs of men and women and "Combi's baby chair" ea…Continue reading
【Meals / Restaurants / Bars】
【Notice of Shikitei Closed】
The restaurant "Shikitei" on the 2nd floor of the hotel is
Due to a change in business style, we will be closed on September 31, 2016.

We s…Continue reading
【Activities】
Please tell me how to make a reservation for the hands-on tour.
Tosa Koi Tour “Travel that makes Kochi 10 times more fun” on our website
Please make a reservation from the reservation form or by calling 0…Continue reading
【Information on surrounding area】
How far can I get to Harimayabashi?
About 25 minutes on foot to Harimayabashi.
About 15 minutes by train.
【Information on surrounding area】
How long does it take to the Shimanto River by car?
It takes about 2 hours and 30 minutes to Shimanto River.
【Others】
What will happen to the cancellation fee?
No contact without contact, 100% of the accommodation fee
On the day of arrival, 100% of the accommodation fee
The day before: 50% of the ac…Continue reading
【Bathing / Baths】
Is there a bath in each room?
Yes, both the main building Senju have set up a separate type of bath.
All washrooms are equipped with Washlet.

※The photo is a public bath…Continue reading
【Others】
Can I use the internet in my room?
All rooms are equipped with free Wi-Fi "wireless LAN".
【Use with children】
Is there "baby food" for small children?
For family members with small children to be able to stay with confidence,
We have prepared baby food for babies!
It is a gentle meal for ch…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
All room types are non-smoking.
【Hotel / Guest rooms】
Is there a Western-style single room?
Sorry.We can only offer "Western style twin room" at our hotel.※You can also use "business plan" by 1 person.
【Hotel / Guest rooms】
Check in, check out time l?
Chek Inn is from 15:00 and check out is at 10:00.
After 10:00, extra room charge will be charged.
【Pets】
[Information on closing of pet acceptance]
[Information on closing of pet acceptance]
We have decided to terminate acceptance of pets due to various circumstances.
Thank you for your …Continue reading
【Activities】
Do you have bicycle rentals?
We offer free bicycle rental.　\ ^ ∇ ^/

The "Thursday Market" is held in the neighborhood every Thursday!
Incidentally,【8:00 AM to 4:00 PM】
…Continue reading
【Hotel / Guest rooms】
I have something we are not good at cooking, but can you respond?
We will respond as much as we can to those weak or unable to eat, so please tell us at the time of booking★