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When and how much is the accommodation tax?
Accommodation tax is not included in the room rate.
For guests paying a room rate of 6,000 yen (excluding tax) or more per person, there is …Continue readingIs it possible to bring in food and drinks into the restaurant venue?
For hygiene reasons, we cannot allow outside food into the restaurant area.
*In cases where you are unable to consume meals at this facilit…Continue readingCan you accommodate allergies?
Dinner:
What we can do:Removing specific ingredients (solids) from a dish beforehand.
Things we cannot do:Removal of trace components contai…Continue readingAre you able to accommodate vegetarian dietary restrictions?
Dinner:
What we can do:Removing specific ingredients (solids) from a dish beforehand.
Things we cannot do:Removal of trace components contai…Continue readingDo you have meals for children?
If you book plan that includes dinner, we will prepare a children's plate for infants.
If you have a child of elementary school age and woul…Continue readingWhere is the restaurant?
Both breakfast and dinner will be served in the restaurant on the second floor.Please tell me about meal times.
The meal service hours are as follows:
＜Dinner＞
The venue is available until 9:00 PM.
If you are ordering a set meal : 18:30 / Starts at 1…Continue readingCan you prepare lunch for me, or do I need takeout?
Meals are provided for dinner and breakfast only.
This facility does not provide lunch or rice ball services.If I would like to include meals, by when do I need to make a reservation?
＜set meal＞
Until 12:00 PM on the day
＜Shabu-Shabu＞
Until 9:00 PM the previous day
＜Buffet Breakfast＞
No reservation requiredWhat amenities and amenities are available in the guest rooms?
Please check the guest room page for information on the amenities and amenities provided in your room.
For information regarding rental equi…Continue readingWill my room be cleaned during my consecutive stay?
From an SDG perspective, we only clean upon request.
If you would like your room cleaned, please inform the front desk by 11:00 PM the night…Continue readingWhat should I do with my valuables?
Please use the safe provided in your room.
For safes with locks, please manage the keys yourself.
Please note that if you lose your key, you…Continue readingCan the restaurant be reserved for a private event?
We do not offer venue rentals for private events.Are there any hot springs?
There is a large public bath on the first floor.We transport the hot spring Nihongi-no-yu.Is it possible to use the hot springs for a day trip?
We do not offer day-use services.Do you have a drying room for skis?
You are welcome to bring your ski equipment into your room.
We offer a free, simple drying room for customers using the ski resort during t…Continue readingIs there a parking lot?
This facility has two parking lots: the first parking lot has 13 spaces, and the second parking lot has 10 spaces.
Parking is available on a…Continue readingIs there a place to park motorcycles and bicycles?
We have bicycle and car parking spaces available under the roof of the facility's parking lot, specifically the first parking lot.Can trucks and buses park in the parking lot?
Medium-sized trucks (up to 5m) can be parked here.
Bus service is available only for group bookings.
If you wish to park your bus, please be…Continue readingIf the parking lot is full, where should I park?
Please use the town-operated paid parking lot located to the right of the front entrance of this facility.(Approximately 1 minute walk from …Continue readingIs there a parking fee for the town-operated parking lot?
The town-operated parking lot is not part of this facility's parking area, so a parking fee is required.Where exactly in Kiso Town is the Kiso Mikawaya located?
It's located in front of Fukushima Elementary School, about a 5-minute drive or a 15-minute walk from Kiso-Fukushima Station.Are there any convenience stores or supermarkets nearby?
The following are convenience stores and supermarkets located near our hotel.
・Seven-Eleven Kiso machi Fukushima Store(Approximately 1.4km)…Continue readingDo you offer transportation?
Unfortunately, this facility does not offer a pick-up or drop-off service.
From Kiso-Fukushima Station, please come by taxi, local bus, or o…Continue reading
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Reservations and Inquiries
Overseas customers, please contact us by email.