Frequently asked questions

I am sorry.We do not provide it.

We cannot change the menu due to food preferences.
The dinner and breakfast options offered by our hotel are made using seasonal ingredients…Continue reading

Cafe moo moo is located about 10 minutes from the inn (Hatori, Aoi Ward, Shizuoka City).
This restaurant accepts dogs of all sizes, from sma…Continue reading

We do not have a restaurant.
If you would like to have dinner or breakfast, please select plan that includes dinner or plan when making your…Continue reading

Shizuoka City has a warm climate, so snow rarely falls.The roads around the inn do not freeze, so
Studded tires are not required.

Cash
Paypay can be used for QR payments.
We accept Visa, MasterCard, JCB, AMEX and UnionPay credit cards.

*We do not accept JTB travel vouc…Continue reading

There is a convenience store within a 10-minute drive from the inn.
There are several convenience stores on the way to the lodging from down…Continue reading

The best seasons to see Mt Fuji in its best light are December, January and February.
In winter, the air is crystal clear, allowing you to s…Continue reading

Recommended spots for Mt Fuji are:
"Miho no Matsubara" → About an hour by car from our hotel.
"Kunozan Toshogu Shrine" → About 50 minutes by…Continue reading

The autumn leaves change late in Shizuoka City, with the best time to see them being from late November to early December every year.

There is a refrigerator, so please feel free to use it.
We do not have a freezer, but if you need to freeze any frozen items or ice packs, p…Continue reading

There is a roadside station that also serves as a restaurant a few minutes away from the inn.
Open from morning until evening.

There are al…Continue reading

We do not provide.There are several coin laundries within a 10-minute drive from the hotel.

It is not available.Due to facility and room cleaning, we will not show you to your room until 3:00pm.
If you arrive a little early, please …Continue reading

We do not provide.All rooms, including this facility, are non-smoking.
The smoking area is located at the entrance of the building, so pleas…Continue reading

We do not provide.If you would like your drink heated, please contact the front desk.
We are open from 6:00am to 11:00pm.

Please select the type of cake, message plate, etc. yourself and make the arrangements on Cake. JP, which is listed on our Official website.…Continue reading

Parking is available on the premises.There is a parking lot on the premises that can accommodate large vehicles.
20 units.free.

Check In:15:00 to 22:00
Check Out:10:00

Check-in times vary depending on plan.
For guests with dinner included in their plan, the final che…Continue reading

Please refrain from bringing preschool children (including infants) to stay at this facility.We appreciate your understanding.

We do not provide meals for children.Please note that the meals served to children will be the same as those for adults.

We do not provide it.Both breakfast and dinner are served in the dining area on the first floor.

The cherry blossoms can be seen until around April 10th every year.
(May vary depending on heavy rain and weather conditions.)

course will start at the following times:
Dinner time:Start time 18:00 Start time 18:30 Close time 20:00
Breakfast time:Starts at 7:30 Start…Continue reading

≪Items you should prepare and bring with you≫
●Rabies vaccination certificate or dog tag(Images and copies allowed)
●Combined Vaccine Certif…Continue reading

Furusato Chaya and Kiyosawa Sato no Eki are located about a 3-minute drive from the inn.
Shinma Road is about a 5-minute drive from the inn.…Continue reading

There are no elevators or Braille signs.
This facility is a two-story structure, with guest rooms located on the second floor.There is a ram…Continue reading