Frequently asked questions

Frequently Asked Questions

Frequently Asked Questions from Customers Q&A

【Hotel / Guest rooms】
Are there refrigerators and freezers in the rooms?
There is a refrigerator, so please feel free to use it.
We do not have a freezer, but if you need to freeze any frozen items or ice packs, p…Continue reading
【Hotel / Guest rooms】
Is early check-in/late check-out possible?
It is not available.Due to facility and room cleaning, we will not show you to your room until 3:00pm.
If you arrive a little early, please …Continue reading
【Hotel / Guest rooms】
Do you have a smoking room?
We do not provide.All rooms, including this facility, are non-smoking.
The smoking area is located at the entrance of the building, so pleas…Continue reading
【Hotel / Guest rooms】
Is there a microwave in the room?
We do not provide.If you would like your drink heated, please contact the front desk.
We are open from 6:00am to 11:00pm.
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check In:15:00 to 22:00
Check Out:10:00

Check-in times vary depending on plan.
For guests with dinner included in their plan, the final che…Continue reading

Please contact us if you have any questions

054-295-3116

Reception hours: 9:00 to 22:00　*Please refrain from making sales calls or emails.