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Frequently asked questions

Frequently Asked Questions

Frequently Asked Questions from Customers Q&A

  • Hotel / Guest rooms

    Is early check-in/late check-out possible?

    We do not offer early check-in or late check-out.

    Additionally, the main entrance will be locked from 10:30 to 14:30 for cleaning and prepaContinue reading
  • Hotel / Guest rooms

    Are there refrigerators and freezers in the rooms?

    There is a refrigerator, so please feel free to use it.
    We do not have a freezer, but if you need to freeze any frozen items or ice packs, pContinue reading
  • Hotel / Guest rooms

    Do you have a smoking room?

    We do not provide.All rooms, including this facility, are non-smoking.
    The smoking area is located at the entrance of the building, so pleasContinue reading
  • Hotel / Guest rooms

    Is there a microwave in the room?

    We do not provide.If you would like your drink heated, please contact the front desk.
    We are open from 6:00am to 11:00pm.
  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check In:15:00 to 22:00
    Check Out:10:00

    Check-in times vary depending on plan.
    For guests who have booked plan that includes dinner, the laContinue reading

Accommodation inquiries

Please contact us if you have any questions

054-295-3116

Reception hours: 9:00 to 22:00 *Please refrain from making sales calls or emails.