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Hotel Facilities

Floor Guide

rooftop-
3rd and 2nd floorsRooms
1st floorFront Desk /Lounge /lobby /Vending machines(Soft drinks)
Restaurant"Friday』\
Game center(Tenant store)
Rental shop"HILL SIDE SNOE RENTAL』\(Tenant store / Opening in December 2024)
undergroundRestaurant"Main Dining』\/Large Communal Bath
changing room /Cloakroom(Newly established in December 2024)
drying room /Coin lockers /Laundromat
Rental shop"Cliff rental』\(Tenant store)
OutdoorSmoking area /Vending machines /Contract parking lot

Facility Information

  • Lobby(Open ceiling structure /1st floor, basement 1st floor)
    An open-ceiling lobby with a sense of openness.
    Guests who arrive early in the morning on a tour bus
    Please wait in the lobby until reception starts (7:00).

    【Available time】From 6:00 to 18:30(Lobby waiting area)
  • Front desk(1st floor)
    【Check In】From 15:00 to 18:00
    *Please contact us if you plan to arrive after 6:00 p.m.
    【Check Out】10:00
  • Feel the blessings of nature and spend some time soothing your tired body while being enveloped in the soft waters of the hot springs.
  • Our guests who are staying can use it for free.
    If you book through a travel agency, you may be charged a fee.
    Please check plan details.

    【Number of units】Approximately 50 units (*Depends on snow conditions)
    【Open Hours】Check-in from 7:00am Check-out from 5:00pm
    *First come, first served.(No reservations accepted)
    *Please check in at the front desk before use.
  • In-hotel shop(1st floor, next to the front desk)
    Our main products include carefully selected Nagano Prefecture specialties, instant noodles, snacks, and more.
    We also accept parcel deliveries here.

    【Available 24 hours】
    *Payment for shop items and home delivery is by cash only.
  • Microwave(1st floor, in front of the restaurant)
    A microwave oven is provided in this facility.
    You can use it to reheat meals or have a light snack.

    【Available 24 hours】
  • amenities Corner(1st floor, in front of the elevator)
    We have amenities corner where you can freely take amenities you need.

    【Available 24 hours】
  • Vending machines(1st floor lobby and entrance)
    Vending machines are installed in the lobby on the first floor and outdoors near the entrance.
    *Alcohol vending machines will be removed in August 2024.
    Please purchase from the shop in the future.

    【Available 24 hours】
  • Smoking area(Near the entrance)
    Smoking is prohibited throughout this facility.
    There is a smoking space outdoors near the entrance.

    【Open Hours】From 5:00 to 23:00
  • internet
    Wi-Fi is available in all rooms and throughout the facility.

Laundromat(B1F)

  • There is a coin laundry available 24 hours a day.
    It is convenient for long-term stays or for quick laundry needs.
    Please purchase detergent from the gacha machine in the laundry.
    【Available 24 hours】
■Fees and Usage【Washing machine】4.5kg / 300 yen(1 session, approximately 40 minutes)
【Dryer machine】6.3kg / 300 yen(30 minutes)
【Detergent】10kg / 100 yen(1 Serving)
After use, please leave the equipment as soon as possible and be considerate to the next customer.
■Precautions for Use・Before putting laundry in, make sure there are no dirty items or foreign objects left behind by others in the drum.
・Be sure to check inside the pockets before washing.
・For hygiene reasons, please do not wash anything that may cause a nuisance to other customers.
・Please be careful with items made of silk or linen, containing cotton batting, specially processed items, luxury items, and items not suitable for washing and drying as they may be damaged.
・Any items left in the drum may be retrieved by the next customer.After washing and drying is finished, please remove the laundry as soon as possible and check to make sure nothing has been left behind.
・If laundry is left unattended for an extended period of time and is causing inconvenience to the next guest, we will accept it at the front desk.
・If your washer or dryer is broken, please ask a member of staff.
・The washing machine is not suitable for washing large items such as futons or blankets.
・Use is limited to guests staying at the hotel.
・Washing machines, dryers, and detergents can only be used with 100 yen coins.If you do not have coins, please use the currency exchange machine on the first basement floor.
・As this is a self-service service, we cannot be held responsible for loss, theft, shrinkage, discoloration, etc.Please understand.

【winter only】Changing rooms, coin lockers, drying rooms(B1F)

  • You can store your luggage and change clothes before or after your stay.
    If you wish to use the service, please register at the front desk in advance.
  • Changing room

    There are convenient changing rooms (men's and women's) on the first basement floor for you to use before and after skiing or snowboarding.
    You can change clothes comfortably in the spacious space.
    【Available time】From 6:00 to 18:30
  • Coin lockers

    For temporary storage of luggage, please use the coin lockers located on the 1st basement floor.
    You can safely leave your luggage here after your time at the ski resort or after checking out.
    【Available 24 hours】
Small LockerWallets, accessories, smartphones, etc.
【Size】Approx. 7cm long x 22cm wide x 32cm deep
【Fare】100 JPY(1 time)
Medium Locker(small)1 backpack, jacket, etc.
【Size】Approx. 80cm long x 38cm wide x 48cm deep
【Fare】300 JPY(1 time)
Medium Locker(large)Backpack + boots etc.
【Size】Approx. 80cm long x 42cm wide x 47cm deep
【Fare】300 JPY(1 time)
Large LockerSki wear, boot bag, etc.
【Size】Approx. 60cm long x 60cm wide x 55cm deep
【Fare】400 JPY(1 time)
Extra large lockerLarge luggage, medium-sized suitcases, etc.
【Size】Approx. 82cm long x 60cm wide x 48cm deep
【Fare】500 JPY(1 time)
  • Cloakroom

    We will store large luggage and suitcases free of charge, excluding valuables and fragile items.
    Our staff will be happy to assist you, so please feel free to ask if you would like to use the service.
    Please use the lockers in the cloakroom for storing valuables or fragile items (100 yen/time).

    For customers who make reservations through a travel agency, we will store luggage that does not fit in the coin lockers for 500 yen per item.
    Please purchase the number of baggage tags you need from the gacha machine in the cloakroom.
    【Open Hours】8:00 to 20:00
  • Ski drying room

    Guests staying at the hotel are free to use it.
    This entrance is the most convenient for accessing the slopes.
    【Open Hours】From 7:00 to 18:00

Tenant Introduction

  • 【winter only】HILLSIDE SNOW RENTALS(1st floor)

    Opening in 2024!
    This is a rental shop that has the latest models.
    Our staff, knowledgeable about winter sports, will be happy to provide you with detailed guidance, so please feel free to contact us.
    【Opening Hours】From 7:00 to 18:00
  • 【winter only】Cliff rental(B1F)

    Customers who made reservations through a travel agency and have a voucher should use this store.
    【Opening Hours】From 7:00 to 17:00
    【Inquiries】0261-71-5287(Direct to rental shop)
  • Game center(1st floor)

    We have a games corner where everyone can enjoy themselves.
    【Opening Hours】15:00 to 20:00