Notice of power outage in the entire building due to electrical equipment inspection work
Thank you for using Urbain Tokyo Haneda Kamata. In order to carry out electrical equipment inspection work at our hotel, we will carry out a…Continue reading
It takes about 20 minutes on foot from Keikyu Kamata Station to the hotel and about 12 minutes by train to a total of about 27 minutes. Keik…Continue reading
Items left behind in the guest room or within the facility after check-out will be stored for one month.If you become aware of this, please …Continue reading
Massages will be arranged at the front desk. Please inquire at the front desk when making a request. (*Please understand that we may not be …Continue reading
We do not provide breakfast at our hotel, but we sell breakfast tickets for 400 yen for one partner (Doutor Coffee, Matsuya Foods etc.) so i…Continue reading
Are the charges different for internet reservation and telephone reservation?
The room rate will change depending on the date and the number of available rooms. Some of our hotel accommodation plan are only available o…Continue reading
Guest rooms at this facility have an auto-lock system that accepts card keys. If requested by the customer, it is possible to hand over the …Continue reading
Customers who use Internet payment will have to download the receipt themselves from the site where they made the reservation. Please unders…Continue reading
We will issue a receipt for the amount you deducted points from the accommodation charge you used. Please understand that the point usage de…Continue reading
Can I have a room with my friends and family next door?
The hotel rooms are allocated the night before. We will do our best to contact you in advance, but please understand that it may not be poss…Continue reading
Is it possible to wait for cancellation if the desired lodging date is full?
The hotel does not accept waitlists for cancellations. We apologize for the inconvenience, but we request that you contact the hotel for con…Continue reading
Can I use the room during continuous stay or during the daytime?
Normally, you can use the room if cleaning is not required even during the cleaning time. In that case, please present the magnet in the gue…Continue reading