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Frequently Asked Questions

Frequently Asked Questions

【Hotel facilities / Equipment】
Is there a vending machine?
Located in front of the elevators on the 2nd, 3rd, and 5th to 8th floors.
Alcohol is only available from vending machines on the 2nd and 7th…Continue reading
【Hotel facilities / Equipment】
Do you have a personal computer?
Rental computers are available for 1,050 yen per night.
(Please understand that the number for rental is limited.)
【Hotel facilities / Equipment】
Notice of power outage in the entire building due to electrical equipment inspection work
Thank you for using Urbain Tokyo Haneda Kamata.
In order to carry out electrical equipment inspection work at our hotel, we will carry out a…Continue reading
【Hotel facilities / Equipment】
Can I see VOD?
If you wish to do so, please purchase a ticket from the ticket vending machine at this facility. (1000 yen/1 night)

You can use it by enter…Continue reading
【Hotel facilities / Equipment】
Is there a microwave oven?
A microwave oven is installed in the laundry room on the first floor of this facility.
Guests can use it freely.
【Hotel facilities / Equipment】
Do you have a refrigerator?
All rooms have a small refrigerator.
(*The contents are empty.)

Since it is a simple one, it is not possible to cool food and drink rapidly…Continue reading
【Hotel facilities / Equipment】
Is there a kettle in the room?
Yes.All rooms have a kettle pot.
【Hotel facilities / Equipment】
Is security ok?
Please be assured that our staff is at the front desk 24 hours a day.
【Hotel facilities / Equipment】
Do you have a trouser press?
Rental (free) is available.
【Hotel facilities / Equipment】
Do you have an iron?
There is a free rental service at the front desk.
【Hotel facilities / Equipment】
Do you have a pay phone?
There is a coin-operated public telephone on the first floor of the front desk.
(You cannot make international calls.)