Frequently Asked Questions

【Others】
If I stay the next time, is it possible to store luggage until the day?
We are generally only able to store luggage on the day of check-out, but if your next stay has been confirmed, we will be flexible and able …Continue reading
【Others】
Can I get a massage?
Massages will be arranged at the front desk.
Please inquire at the front desk when making a request.
(*Please understand that we may not be …Continue reading
【Others】
Do you have room service?
Unfortunately, we do not offer room service, so please understand.
【Others】
Is it possible to send the luggage first?
Please contact the reservation center in advance and send it to the address below to store it.
Also, please write the guest's name in kataka…Continue reading
【Others】
Can I send a courier?
We accept it by Yamato Transport.
Advance payment, cash on delivery, date designation, time designation are possible.
【Others】
Do you have a cell phone charger?
We have a charger for rental.Please understand that we may not be able to rent it due to the limited number.

Reservations/Inquiries

If you have any questions, please contact us.

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03-3732-5123