Frequently Asked Questions

【Others】
Can I get a massage?
Massages will be arranged at the front desk.
Please inquire at the front desk when making a request.
(*Please understand that we may not be …Continue reading
【Others】
Do you have room service?
Unfortunately, we do not offer room service, so please understand.
【Others】
If I stay the next time, is it possible to store luggage until the day?
If your next stay is confirmed, we will keep it at the front desk.
At that time, valuables, fragile items, food, etc. cannot be stored, so p…Continue reading
【Others】
Is it possible to send the luggage first?
Please contact the reservation center in advance and send it to the address below to store it.
Also, please write the guest's name in kataka…Continue reading
【Others】
Can I send a courier?
We accept it by Yamato Transport.
Advance payment, cash on delivery, date designation, time designation are possible.
【Others】
Do you have a cell phone charger?
We have a charger for rental.Please understand that we may not be able to rent it due to the limited number.

Reservations/Inquiries

If you have any questions, please contact us.

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03-3732-5123