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Is it possible to store luggage after check-out?
You can keep your luggage at the front desk even after you check out.
Please ask at the front desk.If I stay the next time, is it possible to store luggage until the day?
If your next stay is confirmed, we will keep it at the front desk.
At that time, valuables, fragile items, food, etc. cannot be stored, so p…Continue readingCan I stay with my pet?
Unfortunately, we do not accept unaccompanied pets in the same room.
Please understand that pets you bring with us are currently not accepte…Continue readingCan I leave my luggage in my room during continuous stay?
Yes, we will clean the luggage as it is.
Be sure to bring your valuables with you.
If you would like to check in, please check at the front …Continue readingCan I pay in advance?
There are two ways to pay by paying to the designated account or visiting the hotel in advance.
Please contact the hotel front desk for deta…Continue readingHow many days in advance will you be able to cancel?
As a general rule, our hotel will be able to contact you by 16:00 on the day of your stay.
However, some reservations cannot be canceled by …Continue readingIs there a convenience store nearby?
LAWSON, 100 yen LAWSON is nearby.
You cannot see it from the hotel, so please ask at the front desk when you go out.Is it possible to send the luggage first?
Please contact the reservation center in advance and send it to the address below to store it.
Also, please write the guest's name in kataka…Continue readingCan I send a courier?
We accept it by Yamato Transport.
Advance payment, cash on delivery, date designation, time designation are possible.I would like a non-smoking room, but...
Please call the reservation center (03-3732-5123) to inquire about availability before making a reservation.Can I extend the check-out time?
You can extend up to 14:00 with an extension fee of 1,000 yen per hour.Is it possible to enter the room before 16:00?
You can use it from 14:00 if you contact us in advance.
(A 1,000 yen early check-in fee will be charged per hour.)Do you have a cell phone charger?
We have a charger for rental.Please understand that we may not be able to rent it due to the limited number.How big is the room and the size of the bed?
◇Single & Semi-double◇
12㎡ (approx. 13 square meters) Bed width 120 cm
◇Double◇
15㎡ (approx. 16 square meters) Bed width 140cm
◇Twin◇
15㎡ (a…Continue readingDo you have a personal computer?
There is a computer with internet access in the lobby on the 1st floor, which can be used free of charge.
A rental computer is also availabl…Continue readingCan my child sleep with me? ?
It is a guide for 1,000 yen per child for elementary school children per night.
Infants are not charged.Do you have a pay phone?
There is a coin-operated public telephone on the first floor of the front desk.
(You cannot make international calls.)I would like to use the parking lot...
The number is limited, so please contact the reservation center (03-3732-5123) before making a reservation.
(The price is 1000 yen per night…Continue readingCan I store my luggage before check-in?
You can store your luggage before check-in and after check-out.
You will be given a copy of the number tag at the front desk.Please bring it…Continue readingWhat kind of payment method do you have?
Only cash, credit card and Edy.
You cannot pay with Suica/PASMO/coupons/cash vouchers.Please understand.
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