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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel facilities / Equipment

    Is there Wi-Fi? 【Internet environment】

    【Internet environment】


    Wi-Fi is available free of charge throughout the lounge on the first floor.
    It can also be used in some guest roomsContinue reading
  • Hotel facilities / Equipment

    Precautions when using "Tsuki no Akari" Please be sure to read it carefully.

    【※※Precautions when using our "Tsuki no Akari" (Be sure to,Please read it carefully.) * *]


    At this facility, we ask our customers to pay aContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

0242-29-1000 Please tell us about the "Tsuki no Akari" issue.

From 09:00 to 20:00 Outside hours are possible, but it will be returned after the next day.