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Is there a parking lot.Please tell me the parking fee.
Yes.There is designated parking on site and nearby (up to 30 cars can park).)
Parking fee is free for guests.
There are several desi…Continue readingIs there Wi-Fi? 【Internet environment】
【Internet environment】
Wi-Fi is available free of charge throughout the lounge on the first floor.
It can also be used in some guest rooms…Continue readingPrecautions when using "Tsuki no Akari" Please be sure to read it carefully.
【※※Precautions when using our "Tsuki no Akari" (Be sure to,Please read it carefully.) * *]
At this facility, we ask our customers to pay a…Continue readingCan you bring a child / toddler?Please tell me the price.
Children and young children can also stay.
Children's and infants' room rate is as follows.
■Junior high school students and above:Sa…Continue readingWhat are the various countermeasures against infectious diseases including coronavirus?
The following infectious disease countermeasures are taken to ensure that customers can use our products with peace of mind.
When you come…Continue readingWhere did you renew? 【Renovation details】
This facility was opened after renovating former Higashiyama Daiichi Hotel, which closed in 2016.
The "former Higashiyama Daiichi Hotel" w…Continue readingPlease tell me the check in time and check out time
As a rule, check in is at 16:00 and check out is at 10:00.Depending on your accommodation plan, it may differ.Please check each accommodatio…Continue readingCan I check in early?
Early check-in is not possible.Since it may be possible on request in advance, please feel free to contact the front desk staff.(Phone: 0242…Continue readingIs it possible to extend check-out
We may be able to extend check-out by paying additional fee to accommodation plan.※Depends on reservation situation※You can use it up to 12:…Continue reading
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0242-29-1000 Please tell us about the "Tsuki no Akari" issue.
From 09:00 to 20:00 Outside hours are possible, but it will be returned after the next day.