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Is there an umbrella available for rent at the front desk in case of sudden rain?
Feel free to contact us as they are available at the front desk.
(Please understand that the number is limited.)Is there a smoking space in this facility?
Smoking is prohibited inside this facility.
If you booked a room other than a smoking room, please use the smoking space provided outside th…Continue readingHow many people can stay in a twin room?
The twin room usually accommodates 2 adults, but a maximum of 4 adults can be accommodated by providing an extra bed.How many people can stay in a double room?
Double rooms can accommodate up to 2 adults.If I don't need cleaning, can I get towels and amenities?
If you don't need to clean your room, please contact the front desk to get new towels and amenities.Is there a crib provided or rented?
I am sorry.
Please note that the hotel does not offer cribs.Are the charges different for internet reservation and telephone reservation?
The room rate will change depending on the date and the number of available rooms.
Some of our hotel accommodation plan are only available o…Continue readingWhat size do you have for hotel indoor clothes?
The standard size for indoor wear is free size.
Small and large sizes are also available, please ask at the front desk.Do you lend a writer or a match?
Yes, there are limited number of lighters available, but please ask at the front desk.Do you have a hair dryer for rent?
Yes, hair dryers are available in the guest rooms.
We also rent out nano ion dryers at the front desk.How to pay the accommodation fee
The hotel charges the accommodation fee at check-in.
You can use cash, various credit cards, electronic money, etc. for payment.How can I settle in the early morning?
The front desk staff is on duty 24 hours a day, so you can call at any time.What is the local specialty?
Hiroshima has a lot of specialties such as okonomiyaki, eel rice, and tsukemen.
You can enjoy oysters in winter, and lemon is actually famou…Continue readingWhen is the best time to see the cherry blossoms?
It is in full bloom from early April every year for about a month.
There is Hijiyama Park near the hotel, and you can see the cherry blossom…Continue readingWhen is the best time to see the autumn leaves?
It is in full bloom from late October to mid November every year.
There are also famous places such as Shukkeien Garden and Miyajima Island,…Continue readingCan I stay with my pet?
Unfortunately, we do not accept unaccompanied pets in the same room.
Please understand that pets you bring with us are currently not accepte…Continue readingDo you have twin rooms?
Yes, twin rooms are both smoking and non-smoking.
It can accommodate up to 4 people by adding 2 extra beds in the area of approximately 23㎡.Do you have an ice machine?
Sorry, we do not have an ice machine, but we can give you ice in a special container at the front desk, so please inquire at the front desk …Continue readingDo you have a Japanese-style room?
Unfortunately, our rooms are all Western style.Is it possible to extend the check-out time?
Please note that the hotel accepts extended check-out until 2 PM.
The charge will be JPY 1,000 per hour, and extensions beyond 2:00 pm canno…Continue readingHow to get to MAZDA Stadium?
How to get out of the hotel to Hiroshima Station and use the foot or bus,
There are two ways to use a local Hacchobori bus stop from Hacchob…Continue readingHow to get to Shukkeien Garden?
Shukkeien Garden is about a 10-minute walk from the hotel.
Please contact the hotel front desk for details.Is there a curfew?
This facility does not have a curfew.
However, a room key is required for entry and exit after 2am.
If you have not checked in, please conta…Continue readingWhat if the affiliated parking lot is full?
A total of approximately 400 cars can be parked in the parking lot affiliated with the hotel.
If it is full, please wait or go to another a…Continue readingIs it possible to send luggage to the hotel?
We can store luggage for guests.
In that case, please be sure to enter the guest's name and ship it in advance.Can I request a copy or fax?
Yes, at the front desk.
We accept a copy of black and white for ¥10 and color for ¥50.
For fax, it costs ¥50 per sheet.
In addition, please …Continue readingHow much is a child's co-sleeping fee?
Co-sleeping for preschoolers is free of charge.
Please contact the hotel if you want to sleep with children in elementary school.
From middl…Continue readingIs there a laundry service?
Yes, it is accepted at the front desk.
If you take it out by 10 am, you can get it around 17:00 on the day.Can I bring free drinks to my room?
Unfortunately, please enjoy free drinks only in the guest lounge on the 2nd floor.
Please refrain from bringing it into your room.
Reservations/Inquiries
If you have any questions, please contact us.
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