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  2. Frequently Asked Questions

Frequently Asked Questions

  • How to get to Miyajima Island?

    Please use public transportation from the hotel to Miyajima Island.
    If you use public transportation, please use a tram or JR.
    【When using aContinue reading
  • Do you have a mobile charger?

    You can rent it at the front desk of this facility.
    However, the number is limited, so please understand when renting.
  • Can I use an outside line from the guest room?

    Unfortunately, the telephones in the guest rooms at this property are only extension lines.
    Please understand that we cannot contact externaContinue reading
  • How to get to Peace Memorial Park?

    It is about 20 to 25 minutes on foot from the hotel to the Peace Memorial Park.
    If you use public transportation, please use a tram.
    ① 3 minContinue reading
  • How to get to the Hiroshima Bus Center?

    It is about 10 to 15 minutes on foot from the hotel to the Hiroshima Bus Center.
    If you use public transportation, please use a tram.
    ① 3 miContinue reading
  • How to get to the Atomic Bomb Dome?

    It takes about 15 to 20 minutes on foot from the hotel to the Atomic Bomb Dome.
    If you use public transportation, please use a tram.
    ① 3 minContinue reading
  • What is the welcome drink service?

    A welcome drink service is available from 15:00 to 24:00 at the guest lounge on the 2nd floor of this facility.(※Alcoholic beverages are notContinue reading
  • Is there a humidifier?

    Humidifiers are available for rental at the front desk.
    (※Limited quantity.)
    Please inquire at the front desk when you need it.
  • Do you have an iron?

    A rental iron and ironing board can be found at the front desk.
    (※Limited quantity.)
    Please inquire at the front desk when making a request.
  • Does the room have a bathtub?

    There are two types of rooms at this property, one with a bathtub and the other with a shower booth only.
    There are only two shower booths, Continue reading
  • Is internet available in the room?

    All guest rooms at this facility are equipped with a LAN cable.

    Wi-Fi connection is available in all rooms.
    For the SSID and password, pleaContinue reading
  • How to get to Hiroshima Station?

    It takes about 15 to 20 minutes on foot from the hotel to Hiroshima Station.
    If you use public transportation, please use a tram.
    ① 3 minuteContinue reading
  • How should I store my valuables?

    Valuables can be stored at the front desk.
    Please note that there is no safe in the room, so please be careful when managing valuables in thContinue reading
  • Is there a place to eat around?

    This facility is located in the center of Hiroshima City, and it is about a 10-minute walk to downtown.
    In addition, there are many restauraContinue reading
  • Is it possible to arrange a taxi?

    Please contact the front desk of the facility.
    It usually arrives in about 5 minutes, but please understand that it may change depending on Continue reading
  • Can I use a credit card?

    We accept various credit cards such as JCB, Visa and MASTER.
  • Is there a convenience store nearby?

    There is a convenience store within a 2-minute walk from the hotel.
  • Is it possible to get a spare key for 2 people?

    Guest rooms at this facility have an auto-lock system that accepts card keys.
    If requested by the customer, it is possible to hand over the Continue reading
  • Is there a microwave oven?

    A microwave oven is installed in the guest lounge on the 2nd floor of this facility.
    Guests can use it freely.
  • Do you have a refrigerator?

    Refrigerators are installed in all guest rooms of this facility.
    (※The contents are empty.)
  • Is there a hairdryer in the room?

    All guest rooms at this property are equipped with hairdryer.
  • Do you have a large public bath and sauna?

    Although it is a service only for our hotel members, we have bath facilities that can be used by 3 to 4 people.
    (※Please understand that youContinue reading
  • Do you have loungewear in your room?

    In this property's guest rooms, we have prepared work clothes of different types of work clothes.
    Please understand that children are not prContinue reading
  • Can I get a massage?

    Massages can be arranged at the front desk.
    Please inquire at the front desk when making a request.
    (※Please understand that we may not be aContinue reading
  • Do you have a rental computer?

    Rental PCs are available for rent at the front desk.
    We ask for your understanding that we will ask you to show your ID and make a copy for Continue reading
  • Can I send Takkyubin from the hotel?

    Takkyubin is available at the front desk.
    Both front payment and cash on delivery are available. Please ask at the front desk.
  • Can I watch a DVD in my room?

    There is a rental DVD deck at the front desk.
    (DVD decks are for playback only and the number is limited.)
    Please inquire at the front desk Continue reading
  • Do you have a ladies room?

    There are 6 non-smoking ladies rooms and 2 smoking rooms.
    This room is exclusively for female guests, so male guests are not allowed to use Continue reading
  • Do you have an extra bed?

    Only twin rooms can accommodate an extra bed at this property.
    For other rooms, there is only a 140 cm wide bed.
  • Do you have a washing machine and a dryer?

    We have both a washing machine and a dryer.
    Both are on the second floor with two units each.
    There is a charge for use.
    Single use Washing:Continue reading

Reservations/Inquiries

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