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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Is there a humidifier?

    Humidifiers and air purifiers are provided in the guest rooms.
  • Hotel / Guest rooms

    Is there a hair dryer in the room?

    There is one in each room.
  • Hotel / Guest rooms

    Can I store my luggage?

    You can leave your luggage at the cloakroom both before check-in and after check-out.Please come to the front desk on the 1st floor.Lockers Continue reading
  • Hotel / Guest rooms

    Can I pay later?

    We are very sorry, but we do not accept deferred payment.
    Payment methods are cash, Card, and advance transfer.
  • Hotel / Guest rooms

    Is a reservation fee required?

    There is no reservation fee.Please settle the payment at check-in.
  • Hotel / Guest rooms

    Can I bring pets?

    I am sorry.Pets are not allowed.
  • Hotel / Guest rooms

    Can I request a massage?

    Reservations can be made at the front desk.Please contact us.
  • Hotel / Guest rooms

    Up to what age can children co-sleep?

    In single rooms, up to one child under the age of 3 may share a bed.
    In twin rooms, up to two preschool children can generally sleep in the Continue reading
  • Hotel / Guest rooms

    Is there Wi-Fi?

    Free Wi-Fi is available in your room or lobby.
  • Hotel / Guest rooms

    Do you have a smoking room?

    We apologize for the inconvenience, but all rooms are non-smoking.If you wish to smoke, please use the smoking area in front of the entranceContinue reading
  • Hotel / Guest rooms

    I would like to send my luggage in advance.

    When sending luggage by courier, please fill in the "accommodation date / reservation name" on the form.We will keep it at the front desk.

    Continue reading
  • Hotel / Guest rooms

    What time is check-in?

    ◆Check In:From 15:00
    ◆Check Out:Until 11:00

    ※Hotel front door / night lock time:AM2: 00 to 5:00
    Please contact the front desk direct telephContinue reading
  • Hotel / Guest rooms

    Is there a curfew?

    For crime prevention, the front entrance of the hotel is locked at night.
    Please contact the outside line (053-457-1125) for check-in and reContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

053-487-0990