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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Do you provide loungewear?

    We provide loungewear for your comfort in your room.
    We also have yukatas available for rental for children.
  • Hotel / Guest rooms

    Are there any special benefits available only to guests staying at the hotel?

    We offer special benefits to our guests who stay at our hotel.

    ①Free parking
    A dedicated parking lot is available for guests arriving by caContinue reading
  • Hotel / Guest rooms

    What equipment is available for guests to borrow?

    To ensure our guests' comfort, the following items are available for loan at the front desk.
    If you wish to do so, please ask the front deskContinue reading
  • Hotel / Guest rooms

    Is there a humidifier?

    Humidifiers and air purifiers are provided in the guest rooms.
  • Hotel / Guest rooms

    Is there a hair dryer in the room?

    There is one in each room.
  • Hotel / Guest rooms

    Can I store my luggage?

    You can leave your luggage at the cloakroom both before check-in and after check-out.Please come to the front desk on the 1st floor.Lockers Continue reading
  • Hotel / Guest rooms

    Can I pay later?

    We are very sorry, but we do not accept deferred payment.
    Payment methods are cash, Card, and advance transfer.
  • Hotel / Guest rooms

    Is a reservation fee required?

    There is no reservation fee.Please settle the payment at check-in.
  • Hotel / Guest rooms

    Can I bring pets?

    I am sorry.Pets are not allowed.
  • Hotel / Guest rooms

    Can I request a massage?

    Reservations can be made at the front desk.Please contact us.
  • Hotel / Guest rooms

    Up to what age can children co-sleep?

    In single rooms, up to one child under the age of 3 may share a bed.
    In twin rooms, up to two preschool children can generally sleep in the Continue reading
  • Hotel / Guest rooms

    Is there Wi-Fi?

    Free Wi-Fi is available in your room or lobby.
  • Hotel / Guest rooms

    Do you have a smoking room?

    We apologize for the inconvenience, but all rooms are non-smoking.If you wish to smoke, please use the smoking area in front of the entranceContinue reading
  • Hotel / Guest rooms

    I would like to send my luggage in advance.

    When sending luggage by courier, please fill in the "accommodation date / reservation name" on the form.We will keep it at the front desk.

    Continue reading
  • Hotel / Guest rooms

    What time is check-in?

    ◆Check In:From 15:00
    ◆Check Out:Until 11:00

    ※Hotel front door / night lock time:AM2: 00 to 5:00
    Please contact the front desk direct telephContinue reading
  • Hotel / Guest rooms

    Is there a curfew?

    For crime prevention, the front entrance of the hotel is locked at night.
    Please contact the outside line (053-457-1125) for check-in and reContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

053-487-0990