Top
Frequently Asked Questions

Frequently Asked Questions

【Hotel facilities / Equipment】
Are wheelchairs available for rental?
Free rentals are available at the hotel front desk.
Quantities are limited so please contact us to check availability.
【Hotel facilities / Equipment】
Is the facility wheelchair accessible?
It is available for use.
There is also a barrier-free toilet on the 5th floor of the hotel.
※If you wish to use the bathroom or toilet in yo…Continue reading
【Hotel facilities / Equipment】
Do you have a shop?
There is an unmanned payment shop on the first floor of the hotel.
We have a lineup of about 100 types, including soft drinks, alcohol, swee…Continue reading
【Hotel facilities / Equipment】
Tell me about the pillow bar.
This service allows you to choose your preferred pillow to provide you with a more comfortable sleep.
We offer two types of pillows: buckwhe…Continue reading
【Hotel facilities / Equipment】
Are there any ATMs?
The hotel does not have any.
The nearest ATM is in FamilyMart Hamamatsu Castle Park Branch (open 24 hours), located right in front of the ho…Continue reading
【Hotel facilities / Equipment】
Are there coin lockers?
There are coin lockers on the first floor of the hotel which you can use free of charge during your stay.
You are free to use it.
【Hotel facilities / Equipment】
Please tell us about the comics corner.
At the comic corner on the 5th floor, the top floor of the hotel, you can read 2,000 comics for free.Business hours are from 15:00 to 23:00.…Continue reading
【Hotel facilities / Equipment】
Do you have a microwave?
Available on the 4th floor.
【Hotel facilities / Equipment】
Do you have a coin laundry?
A coin laundry is available on the 4th floor.(500 yen/1 time)
【Hotel facilities / Equipment】
Do you have vending machines?
A soft drink vending machine is available on the 1st floor.
There is also an "unmanned payment shop" on the 1st floor of the hotel.
We have …Continue reading
【Hotel facilities / Equipment】
Do you have an ice machine?
An ice machine is available on the 4th floor.