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Privacy policy

  • City Hotel Dome (hereinafter referred to as “the Hotel”) ) Believes that the trust of customers is the top priority, and that it is an important responsibility for the hotel to treat information related to individual customers accurately and confidentially. To that end, we have established a “Personal Information Protection Policy” regarding the personal information of our customers, and we will ensure that all employees and affiliated companies are thorough in handling personal information. Its contents are as follows. Personal information already owned and used by the hotel will be handled according to this policy.

Handling of personal information

  • 1. Acquisition of personal information
    The hotel collects personal information in a legitimate and fair manner. When requesting the customer to provide personal information, the purpose of collection and the contents of use shall be disclosed in advance, and within the scope of legitimate business of the hotel, to the extent necessary to achieve that purpose, Personal information will be collected.

    2. Use and sharing of personal information
    Personal information collected by the hotel will be used within the scope of obtaining the consent of the person who received the personal information and within the scope of the purpose of collection. With regard to the purpose of use, the following “Scope of Use Purpose” shall be the purpose of use within the scope of the legitimate business of the Hotel.

    ●About the scope of use purpose
    ・When contacting for business
    ・When providing information about products and services handled by the hotel
    ・When responding to inquiries or requests from customers
    ・Other purposes for which the customer has been informed in advance and consented

    ●Use for other purposes
    If it becomes necessary to use your personal information for purposes other than the above, we will obtain your consent for its use, except as permitted by law.

    3. Provision of personal information to third parties
    The hotel will not provide your personal information to third parties without your consent. However, this does not apply if there are special circumstances, such as legal obligations, etc. that the hotel must comply with, due to laws and other standards applicable to personal information.

    Four. Disclosure of personal information・Procedures for amendments
    If you wish to inquire, correct, or delete personal information provided by a customer, please contact the customer service center. Except in cases where the request causes a significant hindrance to the hotel's business, etc., only when it is confirmed that the request is made by the customer himself / herself, I will delete it.

Compliance with laws and regulations regarding the protection of personal information

  • The Hotel will comply with the laws and regulations related to the protection of personal information that apply to personal information held by the Hotel. This policy will be determined by Japanese law and other standards. This policy establishes the basic policy regarding the handling of personal information of this hotel, and this hotel strives to protect personal information based on laws and regulations such as the Personal Information Protection Act in accordance with this policy. .

About safety management measures for personal information

  • The hotel will protect personal information from unauthorized access, loss, destruction, falsification, leakage, etc. of personal information, and establish a management system to ensure accuracy and safety, and implement appropriate safety measures. . In addition to restricting outsiders from entering the office that handles personal information and conducting education and enlightenment activities for all officers and staff involved in the protection of personal information at our hotel, we also appoint an administrator to ensure that personal information is appropriate. Strive to manage.

About continuous improvement

  • The hotel will continue to review and improve its efforts to protect personal information in order to respond to changes in laws and regulations, handling methods, and environmental changes that Japan must follow.

Inquiries

  • Inquiries regarding the handling of personal information are accepted at the following counter.

    【Personal information handling window】
    <City Hotel Dome>
    461-0022 33-17 Higashi-Ozone Town, Higashi Ward, Nagoya City, Aichi Prefecture
    TEL:052-935-1234
    FAX:052-935-1754

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