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Q&A
FAQ
0138-57-9161
[Reservation acceptance hours] 9:00 to 18:00
Q&A
Is Famicom Dojo (game corner) free?
Famicom Dojo (game corner) is free of charge.
We have classic consoles available, including the original Nintendo Entertainment System (or a…Continue readingHow far is the ocean?
You can walk down to the beach in just 30 seconds from the footbath!
The ocean view is especially beautiful from this distance!Are there any restaurants inside this facility?
There are no restaurants within this facility.
This is a restaurant that serves as a dinner venue only.
If plan does not include dinner, you…Continue readingWhat is a partial ocean view?
This facility offers rooms with ocean views.
Ocean view
Partial ocean view
We sell it using two different methods.
As the name suggests, o…Continue readingI heard you can see monkeys from your room.
From the windows of a select few guest rooms, you can catch a glimpse Saruyama in the adjacent Nettai-shokubutsuen.
This applies to only a v…Continue readingIs there drinking water in the room?
One bottle of water per person is provided in the refrigerator in each guest room.
Please enjoy it.
The water in the guest rooms is also saf…Continue readingAre there any convenience stores or supermarkets nearby?
There is a Lawson convenience store within a 5-minute walk and an Aeon supermarket within a 10-minute walk.
Additionally, you can purchase s…Continue readingDo you have high chairs at the restaurant?
We have plenty of high chairs available in the restaurant area.
Enjoy yourselves safely with your young children.I have multiple reservations.Can you arrange for the rooms to be close together?
If you have booked the same room type, we will do our best to provide you with a room as close as possible to yours.
If you contact us in ad…Continue readingI might be late for check-in. Do I need to contact you?
We ask for an approximate check-in time.
If the delay is only 20-30 minutes, you do not need to contact us.
Please take your time and be car…Continue readingAre there air purifiers in the guest rooms?
All guest rooms are equipped with air purifiers with humidifying functions.
Please feel free to use it.Do you have private family baths?
We are very sorry, but we do not have private family baths.
We have separate large public baths for men and women.
According to city regula…Continue readingCan I request a wake-up call?
We also offer wake-up calls.
Please feel free to contact the front desk!Do you have a microwave?
A shared microwave is available in the public space on the 1st floor!
Please ask a staff member on the day for the exact location.Do you have an ice machine?
An ice maker was installed in April 2024.
Anyone can use it for free.
It's located behind the shop on the 1st floor.Please use it!Is the table tennis area free?
The table tennis hall "Ping Pong Dojo" within this facility is free of charge and open to everyone.
*Opening hours: 7:00-22:00
We do not ac…Continue readingIs the hot spring water free-flowing?
All baths at this facility use natural hot spring water that flows directly from the source.
However, water is added to adjust the temperatu…Continue readingIs there a hot spring tax?
We charge 150 yen per person for those aged 12 and over.Can I send my luggage in advance?
We can also send your package ahead of time.
When sending your luggage, please include ① your name and ② your check-in date.
We will ensure …Continue readingPlease tell me more about children's fares.
Please refer to the attached image when making your reservation.Is it okay to bring baby food into the buffet area?
You are welcome to bring your own baby food into the restaurant.
Please enjoy your meal together.Is there a charge for using the hair dryer?
Hair dryers are free of charge.
We have Panasonic nanoe products hair dryers available in the public bath.
Please feel free to use it.Is there a smoking room?
All guest rooms are non-smoking.
Please refrain from using electronic cigarettes or any other smoking equipment in your room.
We have two d…Continue readingIs internet access available in the guest rooms?
Wi-Fi is available in all rooms.
*Wired connection is not possible.Can I send my luggage from the hotel?
Between 7:00 AM and 9:00 AM and 5:00 PM and 9:00 PM, at the shop inside this facility.
We accept packages from Yamato Transport.When do you lay out the futons in a Japanese-style room?
We will be laying out the futons in order, starting from around 17:30 to 20:00.
However, please understand that the timing may vary slightl…Continue readingPlease explain the differences between each building.
This facility is divided into four main buildings.
① Seaside(Soleil Hall,Ocean Building)
② Part of the ocean side(Lagoon Pavilion)
③Town si…Continue readingCan I extend my checkout time?
You can also extend your check-out time.
We charge 20% of the accommodation fee for every two hours.
Some plan offer late check-out as a pe…Continue reading
CONTACT
Please contact us if you have any questions.