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Imagine Hotel and Resort Hakodate
0138-57-9161
Reservation
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  2. Q&A

Q&A

FAQ

Q&A

  • 【Hotel facilities / Equipment】

    Is Famicom Dojo (game corner) free?

    Famicom Dojo (game corner) is free of charge.
    We have classic consoles available, including the original Nintendo Entertainment System (or a…Continue reading
  • 【Hotel facilities / Equipment】

    How far is the ocean?

    You can walk down to the beach in just 30 seconds from the footbath!
    The ocean view is especially beautiful from this distance!
  • 【Hotel facilities / Equipment】

    Do you have private family baths?

    We are very sorry, but we do not have private family baths.
    We have separate large public baths for men and women.

    According to city regula…Continue reading
  • 【Hotel facilities / Equipment】

    Do you have a microwave?

    A shared microwave is available in the public space on the 1st floor!
    Please ask a staff member on the day for the exact location.
  • 【Hotel facilities / Equipment】

    Do you have an ice machine?

    An ice maker was installed in April 2024.
    Anyone can use it for free.

    It's located behind the shop on the 1st floor.Please use it!
  • 【Hotel facilities / Equipment】

    Is the table tennis area free?

    The table tennis hall "Ping Pong Dojo" within this facility is free of charge and open to everyone.
    *Opening hours: 7:00-22:00

    We do not ac…Continue reading
  • 【Hotel facilities / Equipment】

    Can I send my luggage in advance?

    We can also send your package ahead of time.
    When sending your luggage, please include ① your name and ② your check-in date.
    We will ensure …Continue reading
  • 【Hotel facilities / Equipment】

    Is there a pool?

    We do not have a swimming pool.
  • 【Hotel facilities / Equipment】

    Can I send my luggage from the hotel?

    Between 7:00 AM and 9:00 AM and 5:00 PM and 9:00 PM, at the shop inside this facility.
    We accept packages from Yamato Transport.
  • 【Hotel facilities / Equipment】

    Is there a laundromat nearby?

    We have three shared coin-operated laundry machines available.
    You can use our service, including automatic detergent dispensing and drying,…Continue reading
  • 【Hotel facilities / Equipment】

    Are there any shops inside this facility?

    There is a shop called "IMAGINE SHOP" inside this facility.
    Our business hours are from 4:00 PM to 10:00 PM and from 7:00 AM to 10:00 AM the…Continue reading

CONTACT

Please contact us if you have any questions.

0138-57-9161

[Reservation acceptance hours] 9:00 to 18:00