Q&A

FAQ

Q&A

  • Others

    I heard you can see monkeys from your room.

    From the windows of a select few guest rooms, you can catch a glimpse Saruyama in the adjacent Nettai-shokubutsuen.
    This applies to only a vContinue reading
  • Others

    I might be late for check-in. Do I need to contact you?

    We ask for an approximate check-in time.
    If the delay is only 20-30 minutes, you do not need to contact us.
    Please take your time and be carContinue reading
  • Others

    Can you store frozen products for me?

    We can also store frozen products for you.
    (However, we may not be able to accommodate requests depending on the quantity and size.)

    PleaseContinue reading
  • Others

    Can I leave my luggage before check-in?

    We can store your luggage even before check-in time.
    Please stop by before you begin your sightseeing, and enjoy Hakodate without the hassleContinue reading

CONTACT

Please contact us if you have any questions.

0138-57-9161

[Reservation acceptance hours] 9:00 to 18:00