Frequently Asked Questions

We accept courier services at the shop "On Gaeshi" on the 1st floor.

If the Goto Travel business resumes in the future
Customers who made reservations during the campaign suspension period
By applying at a lat…Continue reading

Check in is from 15 o'clock and check out time is 10 o'clock.We will keep your luggage even after checking in and checking out.

Guests staying at the hotel have a safe in the room, so they can use it.
For some rooms without safes or for day trips, we will take care of…Continue reading

Yes.We are happy if we meet more than 10 people.As you can use various matters such as family meetings, celebrations, legal affairs etc, ple…Continue reading

Please be sure to contact us in advance and we will keep your luggage until check-in except for valuables, food and dangerous goods.Please b…Continue reading

We will arrange it at the front desk.We will arrange the next day's reservation, sightseeing taxi, agency, etc.