1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Others

    If I forget something, can it be mailed to me?

    Yes, we accept cash on delivery.
  • Others

    Can I send a courier?

    We accept it in Yu-Pack.Advance payment, cash on delivery, date designation and time designation are possible.If you wish, please feel free Continue reading
  • Others

    Can I have my luggage checked in?

    Yes.We can keep your luggage before check-in or after check-out.
    We also accept parcel deliveries in advance.
    In that case, please fill in tContinue reading
  • Others

    Can you arrange a taxi?

    The front desk can handle this matter.
    Depending on the time of day, it may take some time to make arrangements, so please apply with sufficContinue reading

Reservations/Inquiries

If you have any questions, please contact us.

A clever AI Concierge that answers your questions on behalf of lodgings and hotels.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

+8175551800

From AM 5:00 to PM 24:00