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How many months in advance can I make a reservation?
We accept reservations up to 6 months in advance.Do you have an ice machine?
I am sorry.We do not have an ice maker, but we can provide you with ice in an ice bucket at the front desk. Please ask the front desk if you…Continue readingDo you have cribs available or rentals?
I am sorry.
Please note that our hotel does not provide baby cots.If I forget something, can it be mailed to me?
Yes, we can accept your order, but only with payment on delivery.Do you have a coin laundry?
We have four washing machines and four dryers available on the second floor for your free use.
Detergent is sold at the front desk for 50 ye…Continue readingCan I use an outside line from my guest room?
Unfortunately, the telephones in the guest rooms of this facility only accept internal calls.
Please understand that we cannot contact outsi…Continue readingIs it possible to store luggage after check-out?
Yes, we do.If you wish to pick up your items on the same day, there are no time restrictions, so please inquire at the front desk.Can I bring free drinks into my room?
Unfortunately, complimentary drinks are only available in the guest lounge on the second floor.
Please refrain from bringing it into your ro…Continue readingDo you have a large public bath and sauna?
I am sorry.We do not have it.Is dinner provided at the hotel?
Unfortunately, we do not offer dinner service at our hotel.
Please use nearby restaurants or convenience stores.
Please ask the front desk f…Continue readingAbout shipment of luggage(Advance shipment to the hotel)
Please contact us in advance and we will keep your luggage until check-in except valuables, food and dangerous goods.Please be sure to fill …Continue readingCan I stay with my child?
Of course you can stay.
We hope you can choose this fun trip for your family.
Free for preschoolers
Bed sharing with elementary school stude…Continue readingCan I have a room next to my friend or family member?
Hotel room assignments are made the night before.
If you contact us in advance, we will respond as much as possible, but please understand t…Continue readingIs it possible to wait for cancellation if the desired lodging date is full?
The hotel does not accept waitlists for cancellations.
We apologize for the inconvenience, but we request that you contact the hotel for con…Continue readingDo you have an extra bed?
Rooms where an extra bed (sofa bed) can be provided at this facility are
・Japanese Standard(For 2 people)
・Japanese Twin Room(For 3 people)
…Continue readingCan I watch DVDs in my room?
There is a rental Blu-ray player (playback only) at the front desk.
(The deck is for playback only and the number is limited.)
If you have a…Continue readingDo you have a mobile charger?
You can rent it at the front desk of this facility.
However, the number is limited, so please be aware of this when renting.
Depending on th…Continue readingAre the charges different for internet reservation and telephone reservation?
The room rate will change depending on the date and the number of available rooms.
Some of our hotel accommodation plan are only available o…Continue readingWhat if I can't change the Internet reservation conditions?
In some cases, we will be able to assist you if you contact us by phone.
Some plan with conditions such as early reservation may not be chan…Continue readingWhat happens to the receipt when I am staying with points?
We will issue a receipt for the amount you deducted points from the accommodation charge you used.
Please note that the point usage details …Continue readingIs it possible to store luggage before check-in?
Yes, certainly.Please feel free to drop in at the front desk.What are the check-in and check-out times?
Check-in is available from 15:00.Check out is at 11:00.Does the hotel have a parking lot?
I am sorry.
We do not have a parking lot.
At the front desk, you will be given a coin parking map of the neighborhood.
Please drop in befor…Continue readingDuring continuous stay Is it okay to leave luggage?
Yes, it is okay to leave it while you are out.We will clean the luggage as it is.Be sure to bring your valuables with you.Is it possible to extend the check-out time?
Yes, available.There is an extension fee of 1000 yen per hour.The time can be extended up to 14:00.Please understand in advance.Can I send a courier?
We accept it in Yu-Pack.Advance payment, cash on delivery, date designation and time designation are possible.If you wish, please feel free …Continue readingCan I have my luggage checked in?
Yes.We can keep your luggage before check-in or after check-out.
We also accept parcel deliveries in advance.
In that case, please fill in t…Continue readingIs there a bicycle/motorcycle parking area?
We apologize for the inconvenience, but please understand that we do not have a parking lot for bicycles or motorcycles.
Reservations/Inquiries
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