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  2. Frequently Asked Questions

Frequently Asked Questions

  • What are the measures against various infectious diseases such as coronavirus?

    [At this facility, we are taking various measures against infectious diseases such as coronavirus.】

    In order for our customers to use our Continue reading
  • When can I reserve a private bath? 【About charter】

    【*Please read if you have a "Private bath"plan reservation.*]

    plan with a private bath" can make "advance reservations"!
    *From the middleContinue reading
  • Do you have non-smoking rooms? 【About smoking】

    From June 2021, all rooms of the main building "Shosuke no Yado Waterfall no Yu" will be smoke-free.

    At this facility, all rooms will be sContinue reading
  • Is there a smoking area? 【Information for smoking corner】

    Since there are many children at this facility, we are working to quit smoking in all rooms.
    We appreciate your understanding and cooperatioContinue reading
  • I can't make a reservation because the reservation is full ...

    Since this facility is used by many customers every day,
    There may be no vacancies.

    If the date is not fixed, please search again without sContinue reading
  • Check-in will be late, but is it okay?

    If check-in is after 18:00
    Please be sure to contact us at 0242-29-1000.
  • I want to send my luggage in advance?

    108 Higashiyama Onsen, Aizuwakamatsu City, Fukushima Prefecture "Shosuke-no-Yado Takinoyu"

    Please send us with "Name of the persoContinue reading
  • Can you keep my luggage on the day of my stay?

    I will keep it.
    However, please manage your valuables by yourself.
    We are not responsible for any loss of valuables.
    In advance,Please underContinue reading
  • Please tell us about the renewed room.

    In May 2012, 14 rooms of Japanese + Western room type "Shousuke Romantei" were renewed.

    "Shousuke Romantei" is a Japanese-style room, a spContinue reading
  • Is there a room where wireless LAN (Wi-Fi) can be used?

    In 2014, all rooms are wireless LAN compatible.
    Free Wi-Fi is available in major areas of the property.

    If you have a laptop, smartphone, tContinue reading
  • Is it barrier-free?

    It does not support complete barrier-free.

    However, it is possible to move in a wheelchair in a room with few steps or in a public place.
    YContinue reading
  • Is there a wheelchair rental?

    It is possible to rent a limited number.Please contact us in advance.
  • Is there a washlet on the toilet?

    Yes.All rooms are equipped with washlet toilets.

  • Is there a recommended season?

    The recommended seasons are divided into April-May, June-September, October-November, and December-February.

    In April, you can enjoy the chContinue reading
  • Is there a parking lot? 【Information about parking lot】

    There is free parking.You can park up to 60 cars.

    Please park your car by yourself to prevent troubles.
    Thank you.

    You cannot park in frContinue reading
  • Is there a pick-up service from "Aizu-Wakamatsu Station"?

    【Going】From "Aizu-Wakamatsu Station"『Shosuke-no-Yado Takinoyu]
    【Return】From "Shousuke no Yado Takinoyu"『Aizu-Wakamatsu Station]

    We operateContinue reading
  • Is it possible to take a bath with children?

    At the large public bath "Fushimi-no-yu, " which was renewed in 2013,
    We have set up a "kids area with shallow water" so that even children Continue reading
  • Please tell us about one-day hot springs.【Stop by】

    "One-day hot spring (stop-off bathing)" is 1,200 yen per person (with a small towel).
    *There is no break room.

    When using the "One-day hot Continue reading
  • Please tell me the bathing time.

    From noon to 1:00 am
    Bathing in the morning is from 5 am to 10 am.
    *Cleaning and maintenance hours are from 1:00 am to 4:30 am and from 10:0Continue reading
  • What do you sell at the shop?

    At "Select Shop Hanakasumi" on the 4th floor of the hotel,
    Soft drinks, alcoholic beverages (beer, etc.), snacks, appetizers, and local souvContinue reading
  • Please tell us about the dining venue.

    The dining (dinner) venue is Gallery Dining Hana Mizuki,
    Private dining room style hideaway dining"Kaika-tei",Dining hall style"Ohara-tei",
    Continue reading
  • I have an allergy?

    Customers with allergies are available.
    Please let us know at the time of booking or two days before your stay.
  • Is it possible to arrange optional dishes?

    The property offers a variety of optional dishes.
    You can make a reservation on the day.Please feel free to use it.
  • The rice was delicious, can you mail order it?

    Yes, available.You can order rice, miso, and sake.
    For more information, please contact us.
  • Is it possible to stay with pets?

    Dogs (dogs) can accept up to 10 kg of medium-sized dogs.

    Accommodation is only accepted with the "dog and"Meal in Room"plan", so
    Please appContinue reading
  • Please tell us about the surrounding activities.

    【Use of sports】
    ◆There are several gymnasiums nearby.All reservations are required in advance.
    ◆There is a ground (athletics field, baseballContinue reading
  • Please tell me the tourist attractions in the surrounding area.

    This facility is also a 15-minute drive from the center of Aizu Wakamatsu.
    Although it is in a good location, it is located in a luxurious pContinue reading
  • What is the best-selling accommodation ranking on Jalan net?

    This is a ranking of the facilities with the highest amount of accommodation handled by Jalan net in one year on Jalan net.

    The whole counContinue reading
  • Please tell me about lighting up the lights.

    To enjoy the "atmosphere and atmosphere" at this facility,
    We have been holding a light-up event for about 20 years.

    Now called "Yugen no MContinue reading
  • I would like to have a banquet or party.

    Please feel free to contact us for accommodation, day trip parties, various banquets, meetings, etc.
    We will arrange according to your styleContinue reading

Reservations / Inquiries

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