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  2. Frequently Asked Questions

Frequently Asked Questions

  • What are the measures against various infectious diseases such as coronavirus?

    [At this facility, we are taking various measures against infectious diseases such as coronavirus.】

    In order for our customers to use our Continue reading
  • When can I reserve a private bath? 【About charter】

    【*Please read if you have a "Private bath"plan reservation.*]

    We accept "advance reservations" only for "customers with private bath planContinue reading
  • Do you have non-smoking rooms? 【About smoking】

    Please contact us when making a reservation for "non-smoking rooms" or "smoking rooms".

    As much as possible, we will allocate rooms so thaContinue reading
  • Is there a smoking area? 【Information for smoking corner】


    Since there are many children at this facility, we are working on smoking.
    We appreciate your understanding and cooperation.

    Continue reading
  • I can't make a reservation because the reservation is full ...

    Since this facility is used by many customers every day,
    There may be no vacancies.

    If the date is not fixed, please search again without sContinue reading
  • Check-in will be late, but is it okay?

    If check-in is after 6pm,
    Be sure to contact us at 0242-29-1000.
  • I want to send my luggage in advance?

    108 Higashiyama Onsen, Aizuwakamatsu City, Fukushima Prefecture "Shosuke-no-Yado Takinoyu"

    Please send us with "Name of the personContinue reading
  • Can you keep my luggage on the day of my stay?

    I will keep it.
    However, please manage your valuables by yourself.
    We are not responsible for any loss of valuables.
    In advance,Please underContinue reading
  • Please tell us about the renewed room.

    In May 2012, 14 rooms of Japanese-style and Western-style "Shousuke Romantei" were renewed.

    "Shousuke Romantei" is a room with Japanese-stContinue reading
  • Is there a room that can use wireless LAN (Wi-Fi)?

    In 2014, all rooms are wireless LAN compatible.
    Free Wi-Fi is available in major areas of the property.

    If you bring a wireless compatible Continue reading
  • Is it barrier-free?

    It does not support complete barrier-free.

    However, it is possible to move by wheelchair in rooms with few steps or in public places.
    Yes, Continue reading
  • Is there a wheelchair rental?

    It is possible to rent a limited number.Please contact us in advance.
  • Does the toilet have a washlet?

    Yes.All rooms are equipped with washlet toilets.

  • Is there a recommended season?

    Recommended seasons are April to May, June to September, October to November, and December to February.

    In April, you can enjoy the cherry Continue reading
  • Is there a parking lot? 【Information about parking lot】

    There is free parking.You can park up to 60 cars.

    Please park your car "on your own" to prevent problems.
    Thank you.

    *There are severalContinue reading
  • Is there a pick-up service from Aizu-Wakamatsu Station?

    【Going】From "Aizu-Wakamatsu Station"『Shosuke-no-Yado Takinoyu]
    【Return】From "Shousuke no Yado Waterfall no Yu"『Aizu-Wakamatsu Station]

    We Continue reading
  • Is it possible to take a bath with children?

    At the large public bath "Fushimi-no-yu, " which was renewed in 2013,
    We have set up a "kids area with shallow water" so that even children Continue reading
  • Please tell us about one-day hot springs.【Stop by】

    "One-day hot spring (stopping bathing)" is 1,200 yen (with small towel) per person.
    *There is no break room.

    When using the "One-day hot spContinue reading
  • Please tell me the bathing time.

    From noon to 1:00 am
    Bathing in the morning is from 5am to 10am.
    *Cleaning and maintenance hours are from 1:00 am to 4:30 am and 10:00 am toContinue reading
  • What do you sell at the shop?

    At "Select shop Hana Kasumi" on the 4th floor of our building,
    Soft drinks, alcoholic beverages (beer, etc.), snacks, appetizers, and local Continue reading
  • Please tell us about the dining venue.

    The venue for dining (dinner) is Gallery Dining Hana Mizuki
    Private dining room style hideaway dining"Kaika-tei",Dining hall style"Ohara-teiContinue reading
  • I have an allergy?

    Customers with allergies are available.
    Please let us know at the time of booking or two days before your stay.
  • Is it possible to arrange optional dishes?

    The property offers a variety of optional dishes.
    You can make a reservation on the day.Please feel free to use.
  • The rice was delicious, can you mail order it?

    Yes, available.You can order rice, miso, and sake.
    For more information, please contact us.
  • Is it possible to stay with pets?

    For dogs, we can accept medium-sized dogs up to 10 kg.

    Since accommodation is only accepted under the "dog and"Meal in Room"plan",
    Please aContinue reading
  • Please tell us about the surrounding activities.

    【Use of sports】
    ◆There are several gymnasiums nearby.All must be booked in advance.
    ◆There is a ground (athletics field, baseball field, tenContinue reading
  • Please tell me the tourist attractions in the surrounding area.

    This facility is a 15-minute drive to the center of Aizu Wakamatsu,
    Although it is in a good location, it is located in a luxurious place whContinue reading
  • What is the best-selling inn ranking on Jalan net?

    On Jalan net, in one year, it is what has been ranking the facility of Jalan net accommodation handling amount higher.

    The whole country iContinue reading
  • Please tell me about lighting up the lights.

    To enjoy the "atmosphere and atmosphere" at this facility,
    We have been holding a light-up event for about 20 years.

    Now called "Yugen no MContinue reading
  • I would like to have a banquet or party.

    Please feel free to contact us for accommodation, day parties, various banquets, meetings, etc.
    We will arrange according to your style and Continue reading

Reservations / Inquiries

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